Insurance Office Receptionist & Client Care Pro

Insurancequotessf; San Antonio, Northern (TX, KY); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent in San Antonio, TX is seeking a full-time Receptionist to join the team. You will greet customers, manage appointments, and maintain records while engaging with clients to explore insurance options.

The role requires prior receptionist or customer service experience, strong communication, organizational skills, and a willingness to discuss insurance with customers. Proficiency in Microsoft Office and CRM systems is expected, and bilingual Spanish is preferred.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Spanish bilingual

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent in San Antonio, TX is seeking a full-time Receptionist to join the team. You will greet customers, manage appointments, and maintain records while engaging with clients to explore insurance options.

The role requires prior receptionist or customer service experience, strong communication, organizational skills, and a willingness to discuss insurance with customers. Proficiency in Microsoft Office and CRM systems is expected, and bilingual Spanish is preferred.