Front Desk & Client Care Coordinator

EmmUcare Home Health; Williamsport (Lycoming County); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

401(k)

Company car

Company parties

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

EmmUcare Home Health is seeking a receptionist to support in-person operations, greet visitors, answer phones, and help maintain a smooth office workflow. The role blends customer service with administrative tasks, requiring clear communication and reliable teamwork in a small, dedicated office setting.

The position offers a stable schedule, collaborative team environment, and opportunities to develop basic office and administrative skills while supporting clients and staff in a home health care

Qualifications

• Clear communication skills and a friendly, professional approach to customer service.
• Strong organization, attention to detail, and the ability to prioritize several tasks.
• Basic computer skills and comfort using email, office software, and standard office equipment.
• Dependability, accountability, and a willingness to learn and work as part of a team.

Responsibilities

• Welcome visitors and direct them to the appropriate staff or department.
• Answer and route incoming calls, take accurate messages, return voicemails, and monitor the Call Dashboard.
• Provide courteous assistance to clients, caregivers, families, and medical supply customers.
• Schedule and update appointments, including rescheduling and cancellations.
• Organize documents, enter information accurately, and maintain electronic and paper records.
• Review incoming communications and distribute documents to the appropriate departments.
• Assist with medical supply store operations and monitor office supplies.
• Keep the front desk and shared office spaces organized and ready for visitors.
• Use printers, copiers, scanners, and office software to complete daily tasks.
• Communicate concerns promptly, protect confidential information, and assist with projects assigned by management.

Skills

Clear communication

Organization

Customer service

Teamwork

Tools

Office software

Job description

EmmUcare Home Health is seeking a receptionist to support in-person operations, greet visitors, answer phones, and help maintain a smooth office workflow. The role blends customer service with administrative tasks, requiring clear communication and reliable teamwork in a small, dedicated office setting.

The position offers a stable schedule, collaborative team environment, and opportunities to develop basic office and administrative skills while supporting clients and staff in a home health care