Front Desk Clerk: Guest Service & Payments

Equity LifeStyle Properties, Inc.; Donna (TX); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

Equity LifeStyle Properties, Inc. is seeking a Courtesy Clerk-1 in Donna, Texas. The role involves providing outstanding guest service at the front desk, handling payments, and supporting daily office operations.

You will work with the Property Manager to address inquiries, run routine reports, and ensure a smooth, courteous experience for residents and guests. This entry-level position requires strong communication, organization, and computer skills.

Qualifications

• Minimum 1+ year of customer service experience.
• High school diploma or equivalent.
• Strong organizational skills and attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison, providing guests and residents information in person and by phone.
• Process payments and deposits accurately.
• Run reports and submit maintenance requests to keep office efficient.
• Collaborate with the Property Manager and maintain timely communication.
• Prioritize customer satisfaction and resolve conflicts promptly.

Skills

Customer service experience

Communication skills

Organizational skills

Computer literacy

Education

High school diploma or equivalent

Tools

POS software

Job description

Equity LifeStyle Properties, Inc. is seeking a Courtesy Clerk-1 in Donna, Texas. The role involves providing outstanding guest service at the front desk, handling payments, and supporting daily office operations.

You will work with the Property Manager to address inquiries, run routine reports, and ensure a smooth, courteous experience for residents and guests. This entry-level position requires strong communication, organization, and computer skills.