Courtesy Clerk-1

Equity LifeStyle Properties, Inc.; Donna (TX); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

Equity LifeStyle Properties, Inc. is seeking a Courtesy Clerk-1 in Donna, Texas. The role involves providing outstanding guest service at the front desk, handling payments, and supporting daily office operations.

You will work with the Property Manager to address inquiries, run routine reports, and ensure a smooth, courteous experience for residents and guests. This entry-level position requires strong communication, organization, and computer skills.

Qualifications

• Minimum 1+ year of customer service experience.
• High school diploma or equivalent.
• Strong organizational skills and attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison, providing guests and residents information in person and by phone.
• Process payments and deposits accurately.
• Run reports and submit maintenance requests to keep office efficient.
• Collaborate with the Property Manager and maintain timely communication.
• Prioritize customer satisfaction and resolve conflicts promptly.

Skills

Customer service experience

Communication skills

Organizational skills

Computer literacy

Education

High school diploma or equivalent

Tools

POS software

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Courtesy Clerk-1 in Donna, Texas.

What You’ll Do

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your Job Will Include

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & Skills You Need

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.