Front Desk Concierge—Guest Experience

Equity LifeStyle Properties; Florida; On-site; USD 28,000 - 34,000; Full time

Job summary

Equity LifeStyle Properties (ELS) is hiring a Courtesy Clerk-1 in Donna, Texas. The role focuses on delivering exceptional guest and resident service, acting as a primary point of contact, processing payments, and coordinating maintenance requests.

You will work closely with the Property Manager to resolve inquiries promptly, emphasize customer satisfaction, and handle conflicts with professionalism in a dynamic resort-community setting.

Qualifications

• High school diploma or equivalent.
• 1+ year in customer service.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Provide exceptional customer service to guests and residents.
• Act as property liaison and answer questions in person or by phone.
• Process payments and deposits, run reports, and submit maintenance requests.
• Coordinate with the Property Manager and communicate inquiries promptly.
• Prioritize customer satisfaction and address conflicts and problems.

Skills

Customer service

Attention to detail

Organizational skills

Computer literacy

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties (ELS) is hiring a Courtesy Clerk-1 in Donna, Texas. The role focuses on delivering exceptional guest and resident service, acting as a primary point of contact, processing payments, and coordinating maintenance requests.

You will work closely with the Property Manager to resolve inquiries promptly, emphasize customer satisfaction, and handle conflicts with professionalism in a dynamic resort-community setting.