Front Desk Clerk

AppleOne Employment Services; Bloomington (IL); On-site; USD 22,000 - 29,000; Full time

Job summary

AppleOne Employment Services is seeking a Front Desk Clerk in Bloomington, IL to process mail, assist with front-desk support, and help organize mailroom activities. The role offers steady weekday hours and hands-on training in a professional office environment.

The position is temp-to-hire, with a pay rate of $18.15 per hour (W2) and a Monday–Friday schedule, 8:00 AM–5:00 PM, at N Main St, Bloomington, IL 61701.

Qualifications

• 1–2 years of relevant experience in mailroom, administrative support, clerical, customer service, shipping, receiving, or records management preferred.
• Ability to lift and move packages weighing up to 65 lbs safely.
• Professional communication skills and a customer-focused approach.
• Strong attention to detail, including reviewing shipping labels and documents.
• Experience in a mailroom, office services, or front-desk support preferred.

Responsibilities

• Process, sort, track, and distribute mail, letters, packages, and other correspondence accurately and efficiently.
• Maintain mailroom inventory, records, delivery schedules, and related documentation.
• Provide front-desk support by greeting and assisting customers, visitors, and internal staff.
• Respond to phone calls and email inquiries with timely customer service.
• Assist with administrative and operational tasks supporting daily activities.
• Lift and move packages up to 65 lbs and perform duties requiring walking and standing.

Skills

Customer service

Front desk

Communication skills

Attention to detail

Physical stamina

Job description

Job Summary

The Front Desk Clerk will process incoming mail and packages, assist with front-desk support, respond to basic inquiries, and help keep mailroom activities organized and on schedule. This is a great opportunity to join a professional office environment with steady weekday hours, hands-on training, supportive team collaboration, and a path toward long-term employment.

Key Responsibilities

• Process, sort, track, and distribute incoming mail, letters, packages, and other correspondence accurately and efficiently.
• Maintain mailroom inventory, records, delivery schedules, and related documentation.
• Provide front-desk support by greeting and assisting customers, visitors, and internal staff in a professional manner.
• Respond to phone calls and email inquiries while delivering timely and courteous customer service.
• Assist with administrative, clerical, and operational support for daily activities and ongoing projects.
• Lift, move, and handle packages up to 65 lbs while performing duties that require walking, standing, and frequent physical movement.

Compensation and Benefits

• Pay rate: $18.15 per hour, W2.
• Job type: Temp-to-hire.
• Schedule: Monday through Friday, 8:00 AM to 5:00 PM.
• Location: N Main St, Bloomington, IL 61701.

Required Qualifications and Skills

• Process and distribute mail, packages, letters, and shipments in a timely and accurate manner.
• Support mailroom organization, records management, inventory, and delivery schedules.
• Provide customer-facings front-desk support and respond to phone and email inquiries.
• Assist with administrative and operational tasks that support daily business needs.
• 1 to 2 years of relevant experience in mailroom, administrative support, clerical, customer service, shipping, receiving, or records management preferred.
• Ability to lift and move packages weighing up to 65 lbs safely and efficiently.
• Comfortable with extensive walking, standing, bending, and physical movement throughout the workday.
• Strong attention to detail, including the ability to review shipping labels, documents, and small print accurately.
• Professional communication skills and a customer-focused approach.
• Ability to stay organized, manage priorities, and complete tasks accurately in a busy office or operations environment.

Preferred Qualifications

• Previous experience in a mailroom, office services, records management, shipping and receiving, or front-desk support role.
• Familiarity with tracking packages, maintaining delivery logs, or organizing mailroom inventory.
• Experience working in a professional office environment with internal and external customers.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

AppleOne also considers for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.