Front Desk Clerical Assistant

City of Houghton, Michigan; Houghton (MI); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Friendly, team-oriented work enviorn

Growth within City administration

Job summary

The City of Houghton is seeking a friendly and dependable Part-Time Front Desk Clerical Assistant to help keep City Hall running smoothly. You will greet residents and visitors, answer questions, and provide information, while routing inquiries to the appropriate staff.

Responsibilities include answering phones, keeping the office organized, providing clerical support, assisting with city services, and processing occasional payments.

Qualifications

• High school diploma or GED required.
• Comfortable using Microsoft Word and Excel.
• 1+ years clerical, office, reception, or customer service experience is required.
• Friendly, patient, professional, and comfortable working with the public.
• Organized and detail-oriented, with the ability to manage several small tasks throughout the day.
• Accounting or bookkeeping experience is not required, but it may be helpful for future growth within City administration.

Responsibilities

• Greet people, answer general questions, provide information, and connect them with the right City staff or department.
• Handle incoming calls professionally and route them where they need to go.
• Sort and distribute mail, prepare outgoing correspondence, maintain office supplies, and keep the front office organized.
• Assist City staff with routine administrative tasks, documents, and other day-to-day needs.
• Help with city service questions, and assist with other front-office responsibilities as needed.
• Accept and process occasional payments accurately and professionally.

Skills

Customer service

Reception

Microsoft Word

Microsoft Excel

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

The City of Houghton is looking for a friendly, organized, and dependable part-time Front Desk Clerical Assistant to help keep our Houghton, Michigan city office running smoothly.

You’ll be one of the first people residents, visitors, and callers connect with—so if you enjoy helping people, answering questions, staying organized, and being part of a small but mighty team, this could be a great fit.

WHAT YOUR DAY LOOKS LIKE.

You’ll help create a welcoming, helpful experience for everyone who contacts or visits City Hall. Your day may include:

• Helping Residents & Visitors. Greet people, answer general questions, provide information, and connect them with the right City staff or department.
• Answering Phones. Handle incoming calls professionally and route them where they need to go.
• Keeping the Office Moving. Sort and distribute mail, prepare outgoing correspondence, maintain office supplies, and help keep the front office organized.
• Providing Clerical Support. Assist City staff with routine administrative tasks, documents, and other day-to-day needs.
• Supporting City Services. Help with city service questions, and assist with other front-office responsibilities as needed.
• Processing Payments. Accept and process occasional payments accurately and professionally.

WHAT WE OFFER.

• $18 per hour starting pay.
• Part-time schedule: Monday-Friday working approximately 25–30 hours per week.
• Work hours generally fall between 9:00 a.m. and 3:00 p.m., with some schedule flexibility.
• A friendly, team-oriented work environment.
• A chance to learn more about City operations and grow within City administration.

WHAT WE’RE LOOKING FOR.

• High school diploma or GED equivalent required.
• Comfortable using Microsoft Word and Excel.
• 1 or more years clerical, office, reception, or customer service experience is required.
• Friendly, patient, professional, and comfortable working with the public.
• Organized and detail-oriented, with the ability to manage several small tasks throughout the day.
• Dependable and willing to pitch in wherever needed.
• Accounting or bookkeeping experience is not required, but it may be helpful for someone interested in future growth within City administration.

JOIN OUR SMALL BUT MIGHTY TEAM and help make City Hall a welcoming, helpful place for the people of Houghton.