Part-Time Front Desk Associate

City Of Dearborn Heights; Dearborn Heights (MI); On-site; USD 17,047 - 24,280; Part time

Job summary

The City Of Dearborn Heights seeks a Front Desk Associate to focus on public contact, handling program registrations, assisting visitors, and answering phone inquiries. This part-time position requires strong customer service skills and flexibility working afternoons and weekends.

Responsibilities include greeting the public, preparing event spaces, and recording rentals. Candidates must be at least 18 years old, possess a High School degree, and demonstrate proficiency in Office365 and typing speed of 60 WPM.

Qualifications

• At least 18 years of age and a High School degree.
• Good attendance and proficiency in Office365 programs.
• Able to type a minimum of 60 WPM and use a calculator.

Responsibilities

• Greets and assists the general public.
• Provides information and accepts fees and registrations.
• Prepares facility spaces for events.
• Records and assists with rentals.
• Reports unsafe conditions or incidents.
• Must be available to work various shifts.

Skills

Customer-oriented

Proficient in Office365

Typing speed of 60 WPM

Education

High School degree

Job description

Job Details

Location: Dearborn Heights, MI 48125

Salary Range: $15.00

Job Summary: The Front Desk Associate position focuses primarily on public contact by addressing program registrations, assisting walk-in visitors, and answering telephone inquiries. The employees of the City are required to serve citizens and customers in a tactful, courteous manner, and establish and maintain good working relationships with staff, directors, elected officials, and the general public.

This position will work primarily afternoons and weekends.

Applications may be reviewed as received. This posting will remain open through December 31, 2026.

Compensation

$15.00 per hour. This is a part-time 28‑hour per week position and is not eligible for benefits nor paid time off.

Essential Job Functions

• Greets and assists the general public, provides information, and accepts fees and registrations for programs.


• Assists customers with facility regulations and policies.


• Prepares facility spaces for events.


• Records and assists with rentals.


• Reports unsafe conditions in the buildings/premises, injuries, or incidents that occur at the Center to the Director or Deputy Director.


• Must be available to work weekdays, weeknights, weekends, and/or holidays as required.


• Assists with other duties as assigned.

Qualifications

• Must be at least 18 years of age and have earned a High School degree.


• Must have good attendance, be proficient in Office365 programs, type a minimum of 60 WPM, and be able to use a calculator.


• Must be customer‑oriented and maintain excellent customer service.


• Must be able to pass a post‑offer background check, a physical, and drug screening.