Front Desk & Care Center Communications Specialist

Citadel Healthcare; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Waterford Care Center, part of Citadel Healthcare, is seeking a Receptionist to join their team. The Receptionist assists the Administrator and other key personnel in managing incoming calls and schedules, greeting employees, residents, and guests with professionalism while maintaining security.

The role requires strong Microsoft Office skills, multitasking ability, and excellent organizational capabilities, with prior receptionist experience preferred.

Qualifications

• High School diploma or equivalent.
• One or more years of prior work experience handling receptionist responsibilities is preferred.
• Working knowledge of Microsoft Office Suite.
• Ability to organize, multitask, prioritize and work under pressure.

Responsibilities

• Answer all calls in a professional manner and route appropriately.
• Greet employees, residents, and guests with professionalism.
• Oversee and distribute mail within the facility.
• Contact appropriate staff for referrals and ensure timely routing.
• Perform basic bookkeeping, filing, and clerical duties.
• Send emails and faxes.
• May input admission or patient information into the computer system as required.
• All other duties, as assigned.

Skills

Microsoft Office

Multitasking

Organizational skills

Education

High School diploma or equivalent

Job description

Waterford Care Center, part of Citadel Healthcare, is seeking a Receptionist to join their team. The Receptionist assists the Administrator and other key personnel in managing incoming calls and schedules, greeting employees, residents, and guests with professionalism while maintaining security.

The role requires strong Microsoft Office skills, multitasking ability, and excellent organizational capabilities, with prior receptionist experience preferred.