Receptionist

Citadel Healthcare; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Waterford Care Center, part of Citadel Healthcare, is seeking a Receptionist to join their team. The Receptionist assists the Administrator and other key personnel in managing incoming calls and schedules, greeting employees, residents, and guests with professionalism while maintaining security.

The role requires strong Microsoft Office skills, multitasking ability, and excellent organizational capabilities, with prior receptionist experience preferred.

Qualifications

• High School diploma or equivalent.
• One or more years of prior work experience handling receptionist responsibilities is preferred.
• Working knowledge of Microsoft Office Suite.
• Ability to organize, multitask, prioritize and work under pressure.

Responsibilities

• Answer all calls in a professional manner and route appropriately.
• Greet employees, residents, and guests with professionalism.
• Oversee and distribute mail within the facility.
• Contact appropriate staff for referrals and ensure timely routing.
• Perform basic bookkeeping, filing, and clerical duties.
• Send emails and faxes.
• May input admission or patient information into the computer system as required.
• All other duties, as assigned.

Skills

Microsoft Office

Multitasking

Organizational skills

Education

High School diploma or equivalent

Job description

The Waterford Care Center is seeking a Receptionist to join their team! The Receptionist assists the Administrator and other key personnel in managing the incoming calls and schedules. The Receptionist greets employees, residents, and guests in a timely manner and with great professionalism while maintaining security.

Receptionist Duties and Responsibilities:

• Works closely with Concierge and other departments to ensure communication when there is a visitor in the facility.
• Answers all calls coming into the facility in a professional manner and tone, transferring and routing appropriately.
• Oversees all mail in facility, including sorting and distributing mail.
• Efficiently contacts appropriate staff members with referrals – Plays key role with ensuring all referral related calls get to the right party in the proper amount of time.
• Performs basic bookkeeping, filing, and clerical duties.
• Sends emails and faxes.
• May input admission or patient information into the computer system as required.
• All other duties, as assigned.

ReceptionistQualifications and Skills:

• Working knowledge of Microsoft Office Suite.
• Ability to organize, multitask, prioritize and work under pressure.

Receptionist Education and Experience:

• High School diploma or equivalent.
• One or more years of prior work experience handling receptionist responsibilities is preferred.

Physical Requirements:

• Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.

Citadel Healthcare Benefits:

• Daily Pay & Competitive Compensation
• 401(k) with company match
• Blue Cross Blue Shield Medical insurance.
• Dental, Vision, and Disability insurance
• Innovative Training Programs
• Opportunity for Growth and Advancement
• Paid Time Off

We don’t just offer care for you – we care about you.

Citadel Healthcare has a long and successful history of providing long and short-term skilled nursing care. At Citadel, we are committed to personalized, integrated care that factors in the total well-being of every guest and their family members, and that does not just meet, but exceeds, their expectations. As part of this empathetic, respectful culture of care, we are dedicated to meeting individual preferences and needs in order to help each guest feel at home and achieve an optimal health outcome- our number one goal.

Citadel Healthcare has been nominated as a Great Place to Work.

Citadel Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.