Front Desk & Breakfast Operations Leader

Lodging Dynamics; Moab (UT); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Pet insurance

Paid time off

Travel discounts

Job summary

Lodging Dynamics Hospitality Group LLC is seeking an Operations Manager to oversee the front desk and breakfast team at our Moab properties. You will schedule shifts, hire and train staff, and ensure efficient front desk operations to deliver excellent guest service.

Responsibilities include supervising bookings, calls and emails, generating reports for the General Manager, and handling administrative tasks. This role offers strong leadership development and comprehensive benefits.

Qualifications

• Minimum of 1 year experience as a front desk manager.
• Good understanding of procedures and practices in the hospitality industry.
• Excellent written and verbal communication skills.
• Strong organizational, financial and time management skills.
• The ability to provide exceptional customer service.
• Good leadership and training abilities.

Responsibilities

• Performing regularly scheduled front desk shifts 1 to 2 days a week.
• Defining and implementing Front Desk and Breakfast Team objectives and procedures.
• Hiring and training staff and managing the shift schedules for both Front Desk and Breakfast Hosts.
• Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
• Generating reports and feedback for presentation to the General Manager.
• Performing administrative duties such as Accounts Receivable, Breakfast and Bistro ordering, filing and updating records, among others, as needed.
• Responding to and resolving guest service requests.

Job description

Lodging Dynamics Hospitality Group LLC is seeking an Operations Manager to oversee the front desk and breakfast team at our Moab properties. You will schedule shifts, hire and train staff, and ensure efficient front desk operations to deliver excellent guest service.

Responsibilities include supervising bookings, calls and emails, generating reports for the General Manager, and handling administrative tasks. This role offers strong leadership development and comprehensive benefits.