Front Desk Auto Service Specialist

Midas; Columbia (AL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Free food & snacks

Job summary

Midas of Columbia is looking for a Front Counter Customer Service representative to welcome customers and assist with service needs in a fast-paced shop.

You will manage front counter operations, process payments, answer inquiries, and collaborate with team members to ensure a positive, efficient experience for every guest. A high school diploma and automotive parts knowledge are preferred.

Join a supportive team that values reliability and growth within the company.

Qualifications

• High school diploma or equivalent; customer service experience preferred.
• Minimum of 1 year of automotive parts knowledge or repair experience.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.
• Basic computer skills for scheduling and payment processing.
• Reliable and punctual with a positive attitude.

Responsibilities

• Greet customers warmly and assist them with their service needs.
• Manage front counter operations, including scheduling appointments and processing payments.
• Provide information about services and promotions to enhance customer satisfaction.
• Handle customer inquiries and resolve issues promptly and professionally with management
• Maintain a clean and organized front counter area.
• Collaborate with team members to ensure smooth service delivery.
• Promote a positive and welcoming atmosphere for all customers.

Skills

Automotive parts knowledge

Customer service

Communication

Teamwork

Multitasking

Basic computer skills

Education

High school diploma

Job description

Midas of Columbia is looking for a Front Counter Customer Service representative to welcome customers and assist with service needs in a fast-paced shop.

You will manage front counter operations, process payments, answer inquiries, and collaborate with team members to ensure a positive, efficient experience for every guest. A high school diploma and automotive parts knowledge are preferred.

Join a supportive team that values reliability and growth within the company.