Front Counter Customer Service

Midas COLUMBIA 5750; Columbia Township (MO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Free food & snacks

Job summary

A family-owned automotive service provider in Columbia Township is looking for a Front Counter Customer Service representative. In this role, you'll be the friendly face welcoming customers and ensuring their service needs are met. The ideal candidate should have at least one year of experience in automotive parts or repair, excellent communication skills, and the ability to thrive in a busy, team-oriented environment. Employee benefits include health insurance, paid time off, and discounts.

Qualifications

• High school diploma or equivalent; customer service experience preferred.
• Minimum of 1 year of automotive parts or repair experience is required.
• Ability to work in a fast-paced environment.
• Ability to work in a fast-paced environment and multitask effectively.
• Basic computer skills for scheduling and payment processing.

Responsibilities

• Greet customers warmly and assist them with their service needs.
• Manage front counter operations, including scheduling appointments.
• Provide information about services and promotions.
• Handle customer inquiries and resolve issues promptly and professionally with management.
• Maintain a clean and organized front counter area.
• Collaborate with team members to ensure smooth service delivery.
• Promote a positive and welcoming atmosphere for all customers.

Skills

Excellent communication skills

Interpersonal skills

Multitasking

Customer service experience

Reliability

Education

High school diploma or equivalent

Tools

Basic computer skills

Payment processing systems

Job description

Benefits

• Employee discounts
• Health insurance
• Paid time off
• Free food & snacks

About the Role

Front Counter Customer Service representative, where you'll be the friendly face that welcomes our customers! This exciting role offers the chance to make a real difference in our customers' experiences while working in a fast-paced, team-oriented environment.

Responsibilities

• Greet customers warmly and assist them with their service needs.
• Manage front counter operations, including scheduling appointments and processing payments.
• Provide information about services and promotions to enhance customer satisfaction.
• Handle customer inquiries and resolve issues promptly and professionally with management.
• Maintain a clean and organized front counter area.
• Collaborate with team members to ensure smooth service delivery.
• Promote a positive and welcoming atmosphere for all customers.

Requirements

• High school diploma or equivalent; customer service experience preferred.
• Must have a minimum of 1 Year of automotive parts or repair experience
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and multitask effectively.
• Basic computer skills for scheduling and payment processing.
• Reliable and punctual with a positive attitude.

About Us

Midas of Columbia is a family owned business and has been serving the Columbia MO community for over 40 years, providing top-notch automotive services with a focus on customer satisfaction. Our customers love us for our reliable service and knowledgeable staff, and our employees appreciate the supportive work environment and opportunities for growth within the company.