Midas Auto Service Customer Service Representative

Midas WATERTOWN 6959; City of Watertown (NY); Presencial; USD 35 000 - 45 000; Tempo integral

Resumo da oferta

A local auto repair shop is seeking a dedicated Customer Service Representative to maintain excellent customer relations during vehicle reception and delivery. Responsibilities include delivering exceptional service, recording customer information, promoting specials, and maintaining the facility's organization. Ideal candidates will possess good communication, organizational skills, and the ability to work a flexible schedule in a fast-paced environment. This role is essential in providing a positive customer experience in a fun working atmosphere.

Qualificações

• Excellent customer service disposition.
• Good communication skills are essential.
• Organizational skills are important.
• Motivated and teamwork minded individuals preferred.
• Ability to work a flexible retail schedule including weekends and evenings.
• Basic computer knowledge is required.

Responsabilidades

• Deliver exceptional customer service while consulting with customers.
• Record customer concerns and verify information.
• Promote shop service specials and programs.
• Handle cash out repairs after completion.
• Maintain cleanliness and organization of the facility.
• Assist management with various daily tasks.

Conhecimentos

Excellent customer service disposition

Good communication skills

Organizational skills

Motivated and teamwork minded

Ability to work a flexible retail schedule

Ability to perform in a fast-paced environment

Basic computer knowledge

Descrição da oferta de emprego

We are looking for Customer Service Representatives to maintain excellent customer relations during the reception and delivery of vehicles being repaired as well as assist with various functions of our business throughout the day. As a Midas Customer Service Representative you will be a vital part of our operations of the shop with some duties to include: Deliver exceptional customer service while listening to and consulting with customers. Recording customer concerns, services requested, and verifying customer information. Promoting shop service specials and programs. Deliver and cash out repairs after completion. Keeping in tune with our company vision, purpose, and core values. Positively affect overall cleanliness and organization of the facility regarding the lobby, waiting and customer areas. Assist management with many other changing daily tasks. At Midas, we are dedicated to providing quality service to our customers' vehicles, As a representative of our business, you will be responsible for providing a positive experience to our customers in a fast paced and fun working environment. Midas of Watertown is locally owned and operated. We strive to provide a welcoming and fun working environment.

Job qualifications: Excellent customer service disposition Good communication skills Organizational skills Motivated and teamwork minded Ability to work a flexible retail schedule including weekends, evenings Ability to perform in a fast paced environment. Basic computer knowledge with the and open to learning.

Midas locations are independently owned and operated by franchisees. Your application will be directed to the Midas franchise location that you applied to and all hiring and employment decisions will be made the that locations' management team. Midas is an equal opportunity employer with a strict policy against any form of discrimination.