Front Desk Attendant

Project Renewal; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading organization in the Bronx seeks a Front Desk Attendant to ensure safety and security in their residential program for individuals transitioning from substance use treatment. The role involves monitoring the facility, greeting visitors, and maintaining logs. Ideal candidates will have a High School Diploma and experience with vulnerable populations. Bilingual candidates are preferred.

Qualifications

• Experience working with homeless and substance abuse population.

Responsibilities

• Maintain a safe and secure environment in the building lobby.
• Monitor CCTV system and document safety patrols.
• Greet visitors and maintain visitor log.

Skills

Bilingual

Education

High School Diploma/GED

Job description

Transitional - Renewal, Bronx, New York, United States of America

Job Description

Posted Tuesday, April 1, 2025 at 4:00 AM

Title: Front Desk Attendant

Program: Renewal House

Salary: $18.92 per hour

Program Description

Renewal House is a 25-unit residential program for people who have completed a substance use treatment program and are seeking employment. All participants must be approved by HRA for Category F Housing. Renewal House is located at 491 Fletcher Place in the Bronx.

Essential Duties and Responsibilities

The essential duties of the Front Desk Attendant include but are not limited to the following activities:

• Desk Clerks are responsible for helping to establish and maintain a safe and secure environment, maintaining a clear and unobstructed building lobby.
• Makes safety patrols throughout the facility and documents same.
• Monitors CCTV system and security cameras.
• Observes tenant(s) and visitor(s) behavior reporting any unusual behavior to the appropriate personnel.
• Greet visitors and guests, announces/directs/escorts them to the appropriate location. Maintains visitor/guest log.
• Maintains accurate log entries and writes Incident Reports when necessary.
• Ability to use a multi-line telephone and intercom system.
• Acts as Fire Guard.
• Provides crisis intervention in emergency and contacts appropriate personnel.
• Must be available to work a Sunday- Thursday or Tuesday- Saturday schedule (hours vary).
• Any other duties as assigned by supervisor and/or senior staff.

Qualifications:

• High School Diploma/GED and experience working with homeless and substance abuse population
• Bilingual English and Spanish speaking preferred

Transitional - Renewal, Bronx, New York, United States of America