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Host

The LINE Hotel Group

New York (NY)

On-site

USD 60,000 - 80,000

Full time

2 days ago
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Job summary

Join a vibrant team at The LINE Hotel Group as a Host in the heart of New York City. This role involves welcoming guests, managing reservations, and ensuring an exceptional dining experience. Ideal candidates are detail-oriented, customer-focused, and thrive in a dynamic environment.

Benefits

401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources

Qualifications

  • Must be able to communicate clearly with guests and coworkers.
  • Experience in a fast-paced environment is beneficial.

Responsibilities

  • Greet guests and manage reservations for the Club and food outlets.
  • Maintain an organized and clean workstation.
  • Address guest concerns in real-time.

Skills

Attention to detail
Customer-focused approach
Effective communication

Job description

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Benefits:

  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

Role: Host

Reports to: Maitre’d, Food & Beverage Manager

Who We Are…

Welcome to The Ned NoMad, a sophisticated members' club and hotel nestled in the heart of New York City. As the first international outpost of The Ned, we proudly opened our doors in Summer 2022, following the iconic debut of The Ned London in 2017.

The Property…

Set in the historic Johnston Building, formerly the NoMad Hotel, our property boasts a rich legacy dating back to 1903. With design expertise from the Soho House Design team, we've lovingly preserved the building's original charm while infusing it with a fresh, contemporary style.

At The Ned NoMad, we offer an eclectic mix of exclusive and public spaces, including 167 elegantly appointed bedrooms and suites, a lively rooftop bar and terrace restaurant, a first-floor bar, grill, and lounge, and nightly live entertainment at The Atrium Stage. Our public dining options include Cecconi’s, a modern-day classic Italian restaurant inspired by mid-century Trattorias, and Little Ned, a chic spot for handcrafted cocktails and bar classics with views of the Empire State Building.

The Role…

We are on the lookout for a dynamic Host to join our team and report directly to the Head of Bars. In this role, you'll thrive in our fast-paced environment, juggling multiple tasks and projects with flair, efficiency, and independence.

Our culture is one of vibrant energy paired with unwavering support. We’re seeking an individual who excels in collaboration, communicates effectively, and is deeply committed to delivering exceptional service. Your attention to detail and customer-focused approach will ensure that every guest experience at The Ned NoMad is not just memorable, but truly extraordinary.

Key Responsibilities:

  • Responsible for being one of the first points of contact for members while also greeting guests, answering incoming calls, and creating reservations for the Club and other food and beverage outlets.
  • Demonstrate a keen eye for detail while maintaining an organized, clean, and effective workstation.
  • Promote positive moments for members and guests from time of arrival through time of departure.
  • Answer questions regarding menu options/specials, upcoming events, hours of operation and amenity availability/pricing.
  • Maintain a clean, sanitary, and safe work environment.
  • Support FOH team when needed by clearing tables for a streamlined seating experience.
  • Address guest related concerns in real-time and take action that results in a positive resolution.
  • Develop relationships with members and guests while also communicating notable conversations to management.
  • Promote a positive atmosphere by being approachable and professional.
  • Administrative tasks (i.e., properly keeping all paperwork logged and filed).
  • Perform other duties as assigned by supervisor/manager.

Physical Requirements:

  • Must be able to seize, grasp, turn and hold objects with hands.
  • Long periods of sitting or standing.
  • Fast paced movements occasionally required to go from one part of the club to others.
  • Must be able to understand and communicate clearly with guests, members, and coworkers.
  • Must be able to reach and handle the computer, keyboard, and desktop items.
  • Occasionally kneel, bend, crouch and climb as required.

Our Doors Are Yours to Open…

The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Apply today and join us as a Host!

#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO

Work Perks…

  • Medical, Dental, Vision, Company Paid Life, Short Term Disability, Long Term Disability Insurance, 3% match in 401k
  • Referral bonus + competitive compensation
  • Career development and career training
  • Flexible work schedules
  • Discounted family rates
  • Family meals
  • Two weeks’ vacation, 9 days PTO, 10 Holidays

Compensation: $24.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Design, Art/Creative, and Information Technology
  • Industries
    Hospitality

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