Front desk at Dental Office

Nevada Dental Benefits Ltd.; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision, and short/diff

Paid time off

401(k) retirement plan with company 匹

Job summary

Nevada Dental Benefits seeks a friendly and organized Patient Service Representative for our Teamsters Box Canyon dental office in Las Vegas, NV. You will greet patients, manage check-in/out, schedule appointments, verify insurance, and support daily operations with a patient‑focused approach.

Ideal candidates are professional, dependable, and able to multitask in a fast-paced environment, communicating clearly with patients, providers, and team members while maintaining HIPAA compliance.

Qualifications

• High school diploma or equivalent required.
• Previous dental, medical, or healthcare front office experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Greet and check in patients in a professional and welcoming manner.
• Schedule and confirm dental appointments.
• Assist with patient check-out and follow-up scheduling.
• Verify patient eligibility and insurance information.
• Maintain accurate patient demographic and account information.
• Answer incoming calls and assist patients with questions.
• Communicate treatment, scheduling, and financial information clearly and professionally.
• Coordinate with clinical staff to support efficient patient flow.
• Maintain patient privacy and confidentiality in accordance with HIPAA requirements.
• Assist with administrative duties and other office responsibilities as needed.
• Provide excellent customer service and help resolve patient concerns appropriately.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High school diploma

Tools

Dental software

Job description

Patient Service Representative - Dental Office

Location: Teamsters Center - Box Canyon, Las Vegas, NV

Employment Type: Full-Time

Nevada Dental Benefits is seeking a friendly, organized, and dependable Patient Service Representative to join our dental team at the Teamsters Box Canyon location.

This position plays an important role in creating a positive patient experience and supporting the daily operations of the dental office. The ideal candidate is professional, customer-focused, comfortable working in a fast-paced environment, and able to communicate effectively with patients, providers, and team members.

Key Responsibilities:

• Greet and check in patients in a professional and welcoming manner
• Schedule and confirm dental appointments
• Assist with patient check-out and follow-up scheduling
• Verify patient eligibility and insurance information
• Maintain accurate patient demographic and account information
• Answer incoming calls and assist patients with questions
• Communicate treatment, scheduling, and financial information clearly and professionally
• Coordinate with clinical staff to support efficient patient flow
• Maintain patient privacy and confidentiality in accordance with HIPAA requirements
• Assist with administrative duties and other office responsibilities as needed
• Provide excellent customer service and help resolve patient concerns appropriately

Qualifications:

• High school diploma or equivalent required
• Previous dental, medical, or healthcare front office experience preferred
• Strong customer service and communication skills
• Ability to multitask and remain organized in a busy environment
• Comfortable working with computer systems and electronic patient records
• Professional, dependable, and team-oriented
• Experience with dental insurance or dental practice management software is a plus

Schedule:
Full-time schedule based on the operational needs of the Teamsters Box Canyon dental office.

Benefits:
Eligible full-time employees may receive:

• Medical, dental, vision, and disability coverage
• Paid time off
• Paid holidays
• 401(k) retirement plan with company match
• Additional employee benefits in accordance with company policy

If you are passionate about providing excellent service and enjoy working in a collaborative healthcare environment, we would love to hear from you.