Patient Coordinator

ADP, Inc.; Reno (NV); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical

Vision

Flexible spending account

Health insurance

Life insurance

Paid time off

Job summary

Desert Valley Dental in Reno, NV is seeking a Treatment Coordinator to present treatment plans, coordinate financial arrangements with CareCredit and insurance benefits, and guide patients through their care journey.

You will schedule care across all phases of treatment, review daily operations with the Practice Manager, ensure accurate billing, collect copays, and support patient reappointments in a fast-paced, team-oriented dental practice.

Qualifications

• High School Diploma (or equivalent) required.
• A minimum of two years of customer-facing Dental Treatment Coordination required.
• Strong written and verbal communication, listening, and organizational skills required.
• Ability to work in a team-oriented environment with a positive attitude.
• Knowledge of dental insurance plans and dental terminology preferred.
• Must have reliable transportation you will be working in multiple offices.

Responsibilities

• Presents treatment plans using the CareCredit Calculator tool; coordinating financial arrangements and insurance benefits and ensuring the patient’s understanding and acceptance of diagnosed treatment.
• Coordinates necessary appointments for dental care throughout all phases of a patient’s treatment plan.
• Review the daily sheet with the Practice Manager to ensure all procedures were posted to the correct treating provider and charged out to the patients.
• Checks out patients by ensuring copays have been collected and confirming reappointment.
• Initiates prep work for the following day, identifying opportunities in coordination with Practice Manager.
• Reviews and follows up on missed/canceled and pre-authorization reports.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Reno, NV, US

30+ days ago Requisition ID: 1085

Desert Valley Dentalis a fast-paced, growing, local team of dental practices and business professionals who are seeking to expand our awesome, always-smiling team…that’s where you come in! We are seeking a Treatment Coordinator for an exciting opportunity to directly contribute to the success of the practice and our company! You will conduct Treatment Presentations to ensure the patient understands their diagnosed treatment to improve their oral health, including coordinating financial arrangements.

• Presents treatment plans using the CareCredit Calculator tool; including coordination of financial arrangements and insurance benefits and ensuring the patient’s understanding and acceptance of diagnosed treatment


• Coordinates necessary appointments for dental care throughout all phases of a patient’s treatment plan


• Review the daily sheet with the Practice Manager to ensure all procedures were posted to the correct treating provider and charged out to the patients


• Checks out patients by ensuring copays have been collected and confirming reappointment


• Initiates prep work for the following day, identifying opportunities in coordination with Practice Manager


• Reviews and follows up on missed/canceled and pre-authorization reports

QUALIFICATIONS & SKILL REQUIREMENTS:

• High School Diploma (or equivalent) required


• A minimum of two years of customer-facing Dental Treatment Coordination required


• Strong written and verbal communication, listening, and organizational skills required


• Ability to work in a team-oriented environment with a positive attitude


• Knowledge of dental insurance plans and dental terminology preferred


• Must have reliable transportation you will be working in multiple offices.

BENEFITS:

• Medical


• Vision


• Flexible spending account


• Health insurance


• Life insurance


• Paid time off

Schedule

• Monday to Friday

Experience:

• A minimum of 1 year of dental front office experience