Patient Service Representative (PSR)

Nevada Dental Benefits Ltd.; Las Vegas (NV); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, vision, anddisability

Paid time off

Paid holidays

401(k) retirement plan with company  匹

Job summary

Nevada Dental Benefits in Las Vegas, NV, seeks a friendly Patient Service Representative for the Teamsters Box Canyon office to deliver a welcoming patient experience and support daily front office operations.

The ideal candidate communicates clearly with patients and team members, handles checking in/out, scheduling, insurance verification, and HIPAA-compliant data management in a fast-paced setting.

Qualifications

• High school diploma or equivalent required.
• Previous dental, medical, or healthcare front office experience preferred.
• Strong customer service and communication skills.
• Ability to multitask and stay organized in a busy environment.
• Comfortable with computer systems and electronic patient records.
• Professional, dependable, and team-oriented.
• Experience with dental insurance or practice management software is a plus.

Responsibilities

• Greet and check in patients in a professional and welcoming manner.
• Schedule and confirm dental appointments.
• Assist with patient check-out and follow-up scheduling.
• Verify patient eligibility and insurance information.
• Maintain accurate patient demographic and account information.
• Answer incoming calls and assist patients with questions.
• Communicate treatment, scheduling, and financial information clearly and professionally.
• Coordinate with clinical staff to support efficient patient flow.
• Maintain patient privacy and confidentiality in accordance with HIPAA requirements.
• Assist with administrative duties and other office responsibilities as needed.
• Provide excellent customer service and help resolve patient concerns appropriately.

Skills

Front desk

Customer service

Multitasking

Communication

HIPAA compliance

Education

High school diploma

Tools

Dental software

Job description

Patient Service Representative - Dental Office

Location: Teamsters Center - Box Canyon, Las Vegas, NV

Employment Type: Full-Time

Nevada Dental Benefits is seeking a friendly, organized, and dependable Patient Service Representative to join our dental team at the Teamsters Box Canyon location.

This position plays an important role in creating a positive patient experience and supporting the daily operations of the dental office. The ideal candidate is professional, customer-focused, comfortable working in a fast-paced environment, and able to communicate effectively with patients, providers, and team members.

Key Responsibilities:

• Greet and check in patients in a professional and welcoming manner
• Schedule and confirm dental appointments
• Assist with patient check-out and follow-up scheduling
• Verify patient eligibility and insurance information
• Maintain accurate patient demographic and account information
• Answer incoming calls and assist patients with questions
• Communicate treatment, scheduling, and financial information clearly and professionally
• Coordinate with clinical staff to support efficient patient flow
• Maintain patient privacy and confidentiality in accordance with HIPAA requirements
• Assist with administrative duties and other office responsibilities as needed
• Provide excellent customer service and help resolve patient concerns appropriately

Qualifications:

• High school diploma or equivalent required
• Previous dental, medical, or healthcare front office experience preferred
• Strong customer service and communication skills
• Ability to multitask and remain organized in a busy environment
• Comfortable working with computer systems and electronic patient records
• Professional, dependable, and team-oriented
• Experience with dental insurance or dental practice management software is a plus

Schedule:
Full-time schedule based on the operational needs of the Teamsters Box Canyon dental office.

Benefits:
Eligible full-time employees may receive:

• Medical, dental, vision, and disability coverage
• Paid time off
• Paid holidays
• 401(k) retirement plan with company match
• Additional employee benefits in accordance with company policy

If you are passionate about providing excellent service and enjoy working in a collaborative healthcare environment, we would love to hear from you.