Dental Front Desk & Patient Experience Specialist

Nevada Dental Benefits Ltd.; Las Vegas (NV); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, vision, anddisability

Paid time off

Paid holidays

401(k) retirement plan with company  匹

Job summary

Nevada Dental Benefits in Las Vegas, NV, seeks a friendly Patient Service Representative for the Teamsters Box Canyon office to deliver a welcoming patient experience and support daily front office operations.

The ideal candidate communicates clearly with patients and team members, handles checking in/out, scheduling, insurance verification, and HIPAA-compliant data management in a fast-paced setting.

Qualifications

• High school diploma or equivalent required.
• Previous dental, medical, or healthcare front office experience preferred.
• Strong customer service and communication skills.
• Ability to multitask and stay organized in a busy environment.
• Comfortable with computer systems and electronic patient records.
• Professional, dependable, and team-oriented.
• Experience with dental insurance or practice management software is a plus.

Responsibilities

• Greet and check in patients in a professional and welcoming manner.
• Schedule and confirm dental appointments.
• Assist with patient check-out and follow-up scheduling.
• Verify patient eligibility and insurance information.
• Maintain accurate patient demographic and account information.
• Answer incoming calls and assist patients with questions.
• Communicate treatment, scheduling, and financial information clearly and professionally.
• Coordinate with clinical staff to support efficient patient flow.
• Maintain patient privacy and confidentiality in accordance with HIPAA requirements.
• Assist with administrative duties and other office responsibilities as needed.
• Provide excellent customer service and help resolve patient concerns appropriately.

Skills

Front desk

Customer service

Multitasking

Communication

HIPAA compliance

Education

High school diploma

Tools

Dental software

Job description

Nevada Dental Benefits in Las Vegas, NV, seeks a friendly Patient Service Representative for the Teamsters Box Canyon office to deliver a welcoming patient experience and support daily front office operations.

The ideal candidate communicates clearly with patients and team members, handles checking in/out, scheduling, insurance verification, and HIPAA-compliant data management in a fast-paced setting.