Front Desk Associate-PT

ccmcnet; Phoenix (AZ); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Employee Assistance Program

401(k) with Company Match

Flexible schedule

Paid sick leave eligibility

Job summary

CCMC in Phoenix, Arizona, is looking for a part-time customer service representative to manage front desk operations and assist guests. You will handle inquiries, ensure facility access, and perform administrative duties.

The ideal candidate has at least 6 months of customer service experience and must possess strong organizational skills. The role offers flexible scheduling and a supportive team environment, alongside benefits like a 401(k) with company match.

Qualifications

• Minimum 6 months of customer service experience.
• Dynamic and professional with organizational skills.
• Outgoing personality with excellent people skills.

Responsibilities

• Manage front desk operations.
• Greet guests and assist with inquiries.
• Check in members and guests for facility use.
• Enroll residents for special events.

Skills

Customer service experience

Cash handling skills

Attention to detail

Problem-solving skills

Effective communication

MS Office proficiency

Job description

Are you a customer service aficionado who loves helping people? Are you looking for a company where you can learn and grow?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the Community

This vibrant master-planned community blends modern living with resort-style amenities and a strong neighborhood atmosphere. Residents enjoy access to a community center with a fitness facility, pool, splash pad, parks, playgrounds, event spaces, and recreational areas designed for families and active lifestyles. Conveniently located near shopping, dining, entertainment, and major freeways, the community offers a connected, welcoming environment where comfort, convenience, and community come together.

What you’ll accomplish

• Managing front desk operations
• Greeting and assisting guests, answering phones, and directing calls
• Opening and closing the Community Center as shift requires
• Checking in members and guests to ensure planned use of the facilities
• Registering residents for special events and collecting payment
• Assisting the Membership Coordinator with an array of administrative duties
• Enforcing policies and procedures
• Maintaining a clean and inviting front desk environment

What we’re looking for

• At least 6 months of customer service experience with basic cash handling skills
• A dynamic, professional individual with a strong sense of organization, attention to detail, and problem solving skills
• Outgoing with a professional personality
• Must work well independently and within a group
• Excellent people skills, with a commitment to customer service
• Ability to communicate effectively orally and in writing
• Computer skills that include a strong working knowledge of MS Office programs
• Must pass a pre-employment drug screen and background check

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

What we offer

• Support Programs – Employee Assistance Program (EAP) and Calm Health.
• As a part-time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
• 401(k) with Company Match – Automatic enrollment with a 30% match on the first 10% of contributions.
• Competitive pay, depending on experience
• Part-time, flexible schedule
• Most importantly, a caring team who is dedicated to your success!