Front Desk Associate

ccmcnet; Goodyear (AZ); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

EAP program

Calm Health

401(k) with Company Match

Competitive pay

Part-time, flexible schedule

Caring team

Job summary

CCMC, a community management company serving master-planned communities, is seeking a friendly Front Desk Associate in Goodyear, AZ. You’ll greet guests, answer phones, process registrations, and help keep the Community Center running smoothly.

This part-time role requires excellent customer service, basic cash handling, strong organization, and clear communication. You’ll work independently and with a team, supporting the Membership Coordinator and enforcing policies.

Qualifications

• At least 6 months of customer service experience with basic cash handling.
• Organized, detail-oriented, and problem-solving mindset.
• Outgoing with professional demeanor.
• Strong written and oral communication.
• Ability to work independently and in a team.
• Proficient in MS Office.
• Pass pre-employment drug screen and background check.

Responsibilities

• Manage front desk operations.
• Greet and assist guests, answer phones, and direct calls.
• Open and close the Community Center as shift requires.
• Check in members and guests for facility use.
• Register residents for events and collect payments.
• Assist the Membership Coordinator with administrative duties.
• Enforce policies and maintain a clean, inviting front desk.

Skills

Customer service

Cash handling

Organization

Attention to detail

Problem solving

Excellent communication

MS Office

Teamwork

Tools

MS Office

Job description

Are you a customer service aficionado who loves helping people? Are you looking for a company where you can learn and grow?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the Community:

This community provides a lakeside mountain oasis. The community offers 100s of acres of parks and open space including lakes for boating and fishing, residents clubs, hiking trails, basketball, volleyball and tennis courts, and is home to a championship golf course.

What you’ll accomplish:

• Managing front desk operations
• Greeting and assisting guests, answering phones, and directing calls
• Opening and closing the Community Center as shift requires
• Checking in members and guests to ensure planned use of the facilities
• Registering residents for special events and collecting payment
• Assisting the Membership Coordinator with an array of administrative duties
• Enforcing policies and procedures
• Maintaining a clean and inviting front desk environment

What we’re looking for:

• At least 6 months of customer service experience with basic cash handling skills
• A dynamic, professional individual with a strong sense of organization, attention to detail, and problem solving skills
• Outgoing with a professional personality
• Must work well independently and within a group
• Excellent people skills, with a commitment to customer service
• Ability to communicate effectively orally and in writing
• Computer skills that include a strong working knowledge of MS Office programs
• Must pass a pre-employment drug screen and background check

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

What we offer:

• Support Programs – Employee Assistance Program (EAP) and Calm Health.
• As a part-time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
• 401(k) with Company Match – Automatic enrollment with a 30% match on the first 10% of contributions.
• Competitive pay, depending on experience
• Part-time, flexible schedule
• Most importantly, a caring team who is dedicated to your success!