Front Desk Associate-PT

Capital Consultants Management Corporation; Aurora (IL); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

401k with Company Match

Employee Assistance Program (EAP)

Calm Health program

Paid sick leave

Job summary

Capital Consultants Management Corporation (CCMC) in Illinois is seeking a Front Desk Associate for our community management setting. You will support the front desk, greet guests, answer calls, manage registrations, and help with events and activities in a welcoming, organized manner.

The role emphasizes customer service, professionalism, and the ability to work independently or with a team. The position offers a part-time schedule and a supportive team culture with room to grow.

Qualifications

• At least 6 months of customer service experience with basic cash handling.
• A dynamic professional with strong organization, attention to detail, and problem-solving skills.
• Outgoing with a professional personality.
• Must work well independently and in a group.
• Excellent people skills with a commitment to customer service.
• Ability to communicate effectively orally and in writing.
• Computer skills including MS Office programs.
• Must pass a pre-employment drug screen and background check.
• If driving is required, hold a valid state driver's license, maintain a clean MVR and insurance.

Responsibilities

• Managing front desk operations.
• Greeting and assisting guests, answering phones, and directing calls.
• Opening and closing the Community Center as shift requires.
• Checking in members and guests to ensure planned use of facilities.
• Registering residents for events and collecting payment.
• Assisting the Membership Coordinator with administrative duties.
• Enforcing policies and procedures.
• Maintaining a clean and inviting front desk environment.

Skills

Customer service

Cash handling

Organizational skills

Oral & written communication

People skills

Problem solving

MS Office

Tools

MS Office

Job description

Are you a customer service aficionado who loves helping people Are you looking for a company where you can learn and grow Were CCMC a community management company specializing in master planned communities Our vision of inspiring a resident centric focus is brought to life by our core values Integrity Respect Service and Community

About the Community

This community is the beginning of your new story Its close to a metropolitan city while at the same time providing hearty gathering places sports amenities and fresh active living right at your doorstep There are amplified views as well as iconic mountain views that will become a part of your daily picture Amenities include a neighborhood dog park mashup park walking trails an on site school and a community center No matter the size of your household theres a place for you here

Our Front Desk Associates are the Ambassadors of First Impressions They serve our community with administrative duties and provide above and beyond service that promotes CCMCs core values

What youll accomplish

• Managing front desk operations
• Greeting and assisting guests answering phones and directing calls
• Opening and closing the Community Center as shift requires
• Checking in members and guests to ensure planned use of the facilities
• Registering residents for special events and collecting payment
• Assisting the Membership Coordinator with an array of administrative duties
• Enforcing policies and procedures
• Maintaining a clean and inviting front desk environment

What were looking for

• At least 6 months of customer service experience with basic cash handling skills
• A dynamic professional individual with a strong sense of organization attention to detail and problem solving skills
• Outgoing with a professional personality
• Must work well independently and within a group
• Excellent people skills with a commitment to customer service
• Ability to communicate effectively orally and in writing
• Computer skills that include a strong working knowledge of MS Office programs
• Must pass a pre employment drug screen and background check
• If driving is or becomes a requirement of the role it is required at all times that you hold a valid state drivers license for the class of vehicle you are driving maintain a clean motor vehicle report and hold current automobile insurance at statutory limits You must notify Human Resources immediately regarding any change to your motor vehicle standing CCMC may periodically review motor vehicle reports to ensure compliance with these requirements

The physical requirements can vary but generally they may include

• Mobility Ability to walk the grounds long distances in various weather conditions
• Lifting and Carrying Occasionally lifting and carrying supplies or equipment up to 25 pounds
• Extended Sitting or Standing Capability to sit or stand for extended periods during meetings or events

We are committed to creating an inclusive and accessible work environment If you require reasonable accommodations during the application process or in performing the job duties as described in the posting please email talentccmcnetcom so we can review next steps together

What we offer

• Expected starting salary is 18 per hour
• Support Programs Employee Assistance Program EAP and Calm Health
• As a part time employee you may be eligible to accrue paid sick leave in accordance with applicable state and local laws
• 401k with Company Match Automatic enrollment with a 30 match on the first 10 of contributions
• Competitive pay depending on experience
• Part time flexible schedule
• Most importantly a caring team who is dedicated to your success