Front Desk Associate – Patient Services, 40h/wk, Full Benefits

Medical Associates; Dubuque (IA); Presencial; USD 35 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

401k matching

PTO 24 days/year

Life insurance & disability

Resumo da oferta

Medical Associates Clinic is hiring a Full-Time Receptionist to join our team, handling check-ins, scheduling, and patient communications. The role offers a comprehensive benefits package and regular annual pay raises, with shifts Monday through Friday 6:45am–5:00pm and 40 hours per week.

Ideal candidates have a high school diploma, 0–1 year experience, and strong customer service skills, including phone etiquette and multi-tasking in a fast-paced healthcare environment.

Qualificações

• High school diploma or GED required.
• From three months to one year of similar or related experience.
• Courtesy, tact, and diplomacy are essential elements of the job.
• Ability to multi-task and work in a fast paced environment.
• General computer knowledge with proficient keyboarding skills.
• Multi-line telephone system helps manage calls and inquiries.

Responsabilidades

• Greet customers in a polite, prompt manner and provide instructions or directions.
• Check in patients for appointments and update necessary information for correct billing.
• Set up or modify insurance coverage records and collect copays or payments, balancing at end of day.
• Schedule patient appointments within clinics and guide patients to appropriate providers.
• Provide verbal or written instructions and maintain positive relationships with staff and patients.
• Complete other assigned projects and duties.

Conhecimentos

Customer service

Scheduling

Multi-tasking

Cash handling

Computer knowledge

Multi-line telephone

Formação académica

High school diploma or GED

Descrição da oferta de emprego

Medical Associates Clinic is hiring a Full-Time Receptionist to join our team, handling check-ins, scheduling, and patient communications. The role offers a comprehensive benefits package and regular annual pay raises, with shifts Monday through Friday 6:45am–5:00pm and 40 hours per week.

Ideal candidates have a high school diploma, 0–1 year experience, and strong customer service skills, including phone etiquette and multi-tasking in a fast-paced healthcare environment.