Front Desk Associate – Patient Experience

L.E. Cox Medical Centers; United States; On-site; USD 15,000 - 19,000; Part time

Benefits offered by this job

Medical, Vision, Dental

Retirement with Employer Match

Job summary

CoxHealth is seeking a friendly, customer-focused individual to join the Surgery Waiting Room team in Springfield, MO. The role supports patient and family check-in, assists with records, and ensures a clean, organized waiting area.

Responsibilities include general client needs, patient identification, and coordinating with physicians as needed. The position requires a high school diploma and at least one year of customer service experience.

Qualifications

• Requires High School Diploma or equivalent.
• Requires one year of customer service experience.
• Excellent telephone and interpersonal skills.
• Basic computer proficiency required.

Responsibilities

• Assist with patient and family needs upon arrival in the Surgery Waiting Room.
• Support physician and family location and record keeping.
• Manage patient identification and family information.
• Maintain tidiness and proper function of the Surgery Waiting area.

Skills

Excellent telephone skills

Interpersonal skills

Attention to detail

Computer proficiency

Education

High School Diploma or equivalent

Job description

CoxHealth is seeking a friendly, customer-focused individual to join the Surgery Waiting Room team in Springfield, MO. The role supports patient and family check-in, assists with records, and ensures a clean, organized waiting area.

Responsibilities include general client needs, patient identification, and coordinating with physicians as needed. The position requires a high school diploma and at least one year of customer service experience.