Info Desk Receptionist (N)

L.E. Cox Medical Centers; Springfield (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Vision plan

Dental plan

Retirement with employer match

Job summary

CoxHealth in Springfield, MO is seeking staff for the Post Anesthesia Care Unit South to assist with patient and family needs at arrival. You will handle record keeping, patient identification, and coordinating with physicians to locate families.

The role requires maintaining a tidy waiting area and supporting high-volume patient flow. Ideal candidates have a high school diploma and at least one year of customer service experience, with exceptional telephone and interpersonal skills and

Qualifications

• High School Diploma or equivalent required.
• One year of customer service experience preferred.
• Strong telephone and interpersonal communication skills.

Responsibilities

• Assist patients and families in the Surgery Waiting Room.
• Support physician with family location and record keeping.
• Verify patient identification and family information.
• Maintain tidiness and functionality of the Surgery Waiting area.

Skills

Customer service

Telephone skills

Interpersonal skills

Attention to detail

Computer proficiency

Stress management

Education

High School Diploma or equivalent

Job description

Facility:CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807Department:1058 Post Anesthesia Care Unit SouthScheduled Weekly Hours:20Hours:VariedWork Shift:Rotating (United States of America)CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:Named one of Modern Healthcare’s Best Places to work five times.Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.Acknowledged by Forbes as one of the Best Employers for New Grads.Healthcare Innovation's Top Companies to Work for in Healthcare (2025).BenefitsMedical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)For a comprehensive list of benefits, please click here: Benefits | CoxHealthJob Description:Has a basic working knowledge of all office functions and assumes responsibility and accountability for specific aspects of patient and family needs pertaining to their arrival in the Surgery Waiting Room, physician’s help with family location, record keeping, client requirements, patient identification and family information. Maintain tidiness of visual and function of Surgery Waiting area. Completes work assignments pertaining to general behaviors listed below.Education: Required: High School Diploma or equivalent Experience: Required: One year previous customer service experience Skills: Exceptional telephone and interpersonal skills Has attention to details Moderate computer proficiency Must be able to handle stress of multi-task demands of high volume area, with extreme accuracy and confidentially. Licensure/Certification/Registration: N/A