Front Desk Associate (Part Time)

FirstService Residential; Atlanta (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in property management is seeking a Part-Time Front Desk Associate in Atlanta, GA. This role involves interacting with residents and guests, ensuring safety and service quality, and performing various duties. Ideal candidates will excel in customer service and work well in fast-paced settings.

Benefits

Supplemental benefits including dental and vision

Qualifications

• Ability to communicate and provide guidance.
• Ability to read and interpret technical procedures, leases, and regulations.
• Ability to maintain positivity and diplomacy in a fast-paced environment.

Responsibilities

• Greeting and directing residents, guests, and invitees.
• Monitoring and controlling access to the building.
• Handling deliveries and packages.

Skills

Critical thinking

Problem solving

Customer service

Interpersonal skills

Organization

Job description

Join to apply for the Front Desk Associate (Part Time) role at FirstService Residential.

Description

Job Overview: The Front Desk associate is the face of our service at the properties we support. These treasured associates consistently interact with residents and guests, developing meaningful relationships that enhance our service quality. Most of our front desk associates work independently and without direct supervision, providing quality service to our customers.

Your Responsibilities:

• Greeting and directing residents, guests, and invitees
• Monitoring and controlling access to the building
• Handling deliveries and packages
• Greeting residents; checking guests and service providers in/out
• Monitoring fire alarm emergency response system
• Resolving and following up on complaints/issues
• Maintaining daily records and forms
• Following safety procedures to maintain a safe environment
• Performing other duties as needed

Skills & Qualifications:

• Critical thinking, problem solving, judgment, and decision-making abilities
• Ability to maintain positivity and diplomacy in a fast-paced environment
• Excellent organization, motivation, and interpersonal skills
• Customer service skills
• Ability to communicate and provide guidance
• Ability to read, analyze, and interpret technical procedures, leases, and regulations

Physical Requirements:

• Ability to work under usual office conditions
• Ability to work at a computer and on the phone for extended periods
• Ability to stand, sit, walk, and occasionally climb
• On-call availability and ability to work extended and flexible hours, including weekends
• Ability to lift up to 50 lbs
• Ability to detect auditory and visual emergency alarms

What We Offer: As a part-time non-exempt associate, you are eligible for full supplemental benefits, including your choice of dental and vision. Compensation: $16.50-$17.50 hourly, paid bi-weekly.

Disclaimer: The above description indicates the general nature and level of work performed by employees in this role. It is not an exhaustive list of duties, responsibilities, and qualifications. Management may assign or reassign duties at any time.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

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