Front Desk Associate (Part Time)

FirstService Residential; Atlanta (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading company in property management as a Front Desk Associate. In this part-time role, you will be the face of our service, responsible for greeting residents, monitoring building access, and providing exceptional customer service. Ideal for those with strong problem-solving and communication skills, offering supplemental benefits tailored for part-time associates.

Benefits

Supplemental benefits including dental and vision

Qualifications

• Ability to stay positive and diplomatic in a fast-paced environment.
• Excellent organizational, motivational, and interpersonal skills.

Responsibilities

• Greeting and directing residents, guests, and invitees.
• Handling deliveries and packages.
• Monitoring and controlling access to the building.

Skills

Critical thinking

Problem solving

Excellent customer service skills

Effective communication

Organizational skills

Job description

Join to apply for the Front Desk Associate (Part Time) role at FirstService Residential

Description

Job Overview: The Front Desk associate is the face of our service at the properties we support. These associates consistently interact with residents and guests, developing meaningful relationships that enhance our service quality. Most of our front desk associates work independently and without direct supervision, providing quality service to our customers.

Your Responsibilities:

• Greeting and directing residents, guests, and invitees
• Monitoring and controlling access to the building
• Handling deliveries and packages
• Greeting residents, checking guests and service providers in/out
• Monitoring the fire alarm emergency response system
• Resolving and following up on complaints/issues
• Maintaining daily records and forms
• Following safety procedures to maintain a safe environment
• Performing other duties as needed

Skills & Qualifications:

• Critical thinking, problem solving, judgment, and decision-making skills
• Ability to stay positive and diplomatic in a fast-paced environment
• Excellent organizational, motivational, and interpersonal skills
• Excellent customer service skills
• Effective communication and guidance skills
• Ability to read, analyze, and interpret technical procedures, leases, and regulations

Physical Requirements:

• Ability to work under usual office conditions
• Prolonged use of a computer and phone
• Ability to stand, sit, walk, and occasionally climb
• On-call availability with flexible hours and weekends as needed
• Ability to lift up to 50 lbs
• Ability to detect auditory and visual emergency alarms

What We Offer: As a part-time non-exempt associate, you are eligible for full supplemental benefits, including dental and vision. Compensation: $19.00/hour paid bi-weekly. Schedule: Friday & Saturday (11pm-7am).

Disclaimer: This description indicates the general nature and level of work performed. It is not exhaustive and management may assign additional duties or reassign schedules as needed.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

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