Front Desk Associate OPENER

MÜV Fitness; Portland (OR); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Wellness resources

Job summary

MÜV Fitness in Portland, OR is seeking a friendly Front Desk Associate to welcome members, answer questions, solve issues, and handle administrative duties. You are the face of our gym, delivering outstanding service and creating positive experiences for every guest who walks through our doors.

Responsibilities include greeting members and guests, checking in members, answering phones, giving tours to prospective members, and ensuring our gym systems run smoothly and safely.

Qualifications

• Previous customer service experience preferred.
• Strong communication and customer service skills.
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency

Responsibilities

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring facility is clean and safe
• Open the gym

Skills

Customer service

Communication skills

Positive attitude

People-oriented

Basic computer proficiency

Job description

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Benefits:

• Employee discounts
• Free uniforms
• Wellness resources

Responsibilities:

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring faciling is clean and safe
• Open the gym

Qualifications:

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency