Front Desk Associate

Healthtrax; Moorestown Township (NJ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Membership

Uniforms

Advancement opportunities

Job summary

Healthtrax in Moorestown, NJ, is seeking a dynamic Front Desk Associate to greet members, answer questions, resolve issues, and handle member check-ins with a friendly, professional demeanor.

You will deliver high-quality customer service at the front desk, assist tours, enforce facility rules, and support administrative tasks while promoting our fitness services and benefits such as complimentary center memberships.

Qualifications

• Experience in customer service preferred.
• Strong communication and customer service skills.
• Upbeat and positive attitude.
• Passion for health & fitness.
• Basic computer proficiency.
• Ability to effectively and efficiently multi-task.

Responsibilities

• Enthusiastically greet members, prospective members, and guests.
• Provide a high level of customer service to all members and effectively resolve issues.
• Handle front desk activities including answering phones and checking-in members.
• Take prospective members on tours of the facility.
• Ensure all systems and processes are followed.
• Enforce facility rules and regulations, ensuring cleanliness and safety.

Skills

Customer service

Communication

Multi-tasking

Positive attitude

Basic computer skills

Job description

Benefits:

• Complimentary Fitness & Aquatics Center Membership
• Free uniforms
• Opportunity for advancement

We are looking for a dynamic Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities:

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure all systems and processes are followed
• Enforce facility rules and regulations, ensuring cleanliness and safety

Qualifications:

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude
• Passion for health & fitness
• Basic computer proficiency
• Ability to effectively & efficiently multi-task