Front Desk Associate — Guest Experience & POS Pro

Drybar Shops; Raleigh (NC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive pay bonus

Free monthly services

Retail discounts

Training & development

Team environment

Brand experience

Job summary

Drybar Shops is seeking a friendly Front Desk Associate to greet guests, manage appointments, and ring up transactions at the salon’s front desk. You will ensure a warm welcome, guide clients through services, and support retail sales to enhance the Drybar experience.

The ideal candidate has 1+ year in a customer-service role, comfortable with POS systems, and can stay organized during busy periods. Open availability and a positive, energetic demeanor are essential.

Qualifications

• Open availability is required.
• 1+ year of experience in a fast-paced, customer-service-focused environment.
• Previous POS system experience strongly preferred.
• Ability to multitask and stay organized in a busy environment.

Responsibilities

• Create a warm, welcoming experience for every client from the moment they arrive.
• Manage appointments, check-ins, check-outs, and transactions.
• Operate the POS system accurately and efficiently.
• Answer questions and help clients with their needs.
• Support retail sales and help clients discover products that complement their Drybar experience.
• Work collaboratively with the salon team to deliver an exceptional guest experience.

Skills

Customer service

POS experience

Multitasking

Communication

Problem solving

Education

High school diploma

Tools

POS system

Job description

Drybar Shops is seeking a friendly Front Desk Associate to greet guests, manage appointments, and ring up transactions at the salon’s front desk. You will ensure a warm welcome, guide clients through services, and support retail sales to enhance the Drybar experience.

The ideal candidate has 1+ year in a customer-service role, comfortable with POS systems, and can stay organized during busy periods. Open availability and a positive, energetic demeanor are essential.