Front Desk Associate FT

Capital Consultants Management Corporation; Cypress (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Wellness program

Company 401k match

Paid time off for vacation, holidays,

Paid parental leave

Training and educational assistance

Employee Assistance Program and Calm

Disability and life insurance options

Pet insurance

Job summary

Capital Consultants Management Corporation in Cypress, TX is seeking a friendly Front Desk Associate to manage the front desk, greet guests, answer phones, and handle basic administrative duties.

This role supports the Membership Coordinator, enforces policies, and helps coordinate events, with opportunities for growth and a comprehensive benefits package.

Qualifications

• At least 6 months of customer service experience with cash handling skills.
• Strong organizational skills, attention to detail, and problem-solving ability.
• Outgoing with a professional personality.
• Ability to work independently and within a group.
• Excellent verbal and written communication skills.
• Proficiency in MS Office programs.
• Must pass a pre-employment drug screen and background check.

Responsibilities

• Manage front desk operations.
• Greet and assist guests, answer phones, and direct calls.
• Open and close the Community Center as shift requires.
• Check in members and guests to ensure planned use of facilities.
• Register residents for events and collect payments.
• Assist the Membership Coordinator with administrative duties.
• Enforce policies and maintain a clean, welcoming front desk environment.

Skills

Customer service

Organizational skills

Communication skills

Professionalism

Teamwork

Tools

MS Office

Job description

Careers at Capital Consultants Management Corporation

Current job opportunities are posted here as they become available.

Are you a customer service aficionado who loves helping people? Are you looking for a company where you can learn and grow?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

Our Front Desk Associates are the Ambassadors of First Impressions. They serve our community with administrative duties and provide above and beyond service that promotes CCMC’s core values.

What you’ll accomplish:

• Managing front desk operations


• Greeting and assisting guests, answering phones, and directing calls


• Opening and closing the Community Center as shift requires


• Checking in members and guests to ensure planned use of the facilities


• Registering residents for special events and collecting payment


• Assisting the Membership Coordinator with an array of administrative duties


• Enforcing policies and procedures


• Maintaining a clean and inviting front desk environment

What we’re looking for:

• At least 6 months of customer service experience with basic cash handling skills


• A dynamic, professional individual with a strong sense of organization, attention to detail, and problem solving skills


• Outgoing with a professional personality


• Must work well independently and within a group


• Excellent people skills, with a commitment to customer service


• Ability to communicate effectively orally and in writing


• Computer skills that include a strong working knowledge of MS Office programs


• Must pass a pre-employment drug screen and background check

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.


• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.


• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

What we offer:

• Comprehensive benefits package including medical, dental, and vision


• Wellness program


• Flexible Spending Accounts


• Company-matching 401k contributions


• Paid time off for vacation, holidays, medical, and volunteering


• Paid parental leave


• Training and educational assistance


• Support programs, including Employee Assistance Program and Calm Health


• Optional benefits including short- and long-term disability, life insurance, and pet insurance


• Most importantly, a caring team who is dedicated to your success!