Front Desk Associate: Flexible Hours & Member Joy

Planet Fitness; South Sarasota (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Planet Fitness in South Sarasota is seeking a Front Desk Associate to greet members, answer questions, and support daily club operations. You will help create a welcoming, clean, and organized environment where every guest feels valued.

As the first point of contact, you will handle check-ins, memberships, and service requests with professionalism and a positive attitude, contributing to a friendly, high-quality fitness experience for all members and guests.

Qualifications

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• High school diploma or equivalent.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Assist members with inquiries about membership options, policies, and gym services.
• Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).
• Maintain a clean and welcoming front desk area, including locker rooms and bathrooms.
• Promote membership sales and inform members about services such as personal training.
• Collaborate with team to keep the club clean, safe, and efficient.

Skills

Customer service

Communication

Basic computer skills

Positive attitude

Fast-paced environment

Flexibility

Education

High school diploma or equivalent

Job description

Planet Fitness in South Sarasota is seeking a Front Desk Associate to greet members, answer questions, and support daily club operations. You will help create a welcoming, clean, and organized environment where every guest feels valued.

As the first point of contact, you will handle check-ins, memberships, and service requests with professionalism and a positive attitude, contributing to a friendly, high-quality fitness experience for all members and guests.