Front Desk Associate - Flexible Hours, Member Experience

Planet Fitness; Port Charlotte (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Planet Fitness in Port Charlotte, FL is seeking a Front Desk Associate to be the first point of contact for members and guests, delivering exceptional service in a clean, welcoming club. You will support daily operations and help ensure a positive member experience.

The role emphasizes friendly communication, multitasking in a fast-paced environment, and the ability to work flexible hours including weekends. High school diploma or equivalent required, with prior customer service preferred.

Qualifications

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Assist members with inquiries about memberships, policies, and gym services.
• Check-in members and handle membership transactions.
• Maintain front desk area and club cleanliness.
• Educate on membership benefits and encourage sign-ups.
• Collaborate with team to achieve club goals.

Skills

Customer service

Communication

Interpersonal skills

Basic computer skills

Education

High school diploma or equivalent

Job description

Planet Fitness in Port Charlotte, FL is seeking a Front Desk Associate to be the first point of contact for members and guests, delivering exceptional service in a clean, welcoming club. You will support daily operations and help ensure a positive member experience.

The role emphasizes friendly communication, multitasking in a fast-paced environment, and the ability to work flexible hours including weekends. High school diploma or equivalent required, with prior customer service preferred.