Front Desk Associate - Fitness Club (Flexible Schedule)

Big Sky Company; Newington (CT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Performance bonus

Company parties

Competitive salary

Employee discounts

Flexible schedule

Advancement opportunities

Profit sharing

Training & development

Job summary

Big Sky is seeking a Front Desk team member for both full-time and part-time opportunities in a fitness facility. The role involves delivering excellent customer service, processing memberships, and acting as the first point of contact for members.

The position offers a flexible schedule, paid training, advancement opportunities, and a pay range of $18–$20 per hour. Join a team focused on helping members achieve their goals and enjoying company events.

Qualifications

• Excellent communication and organizational skills.
• Ability to work in a fast-paced environment and multi-task effectively.
• Enthusiastic personality; prior experience in customer service or sales is a plus but not required.

Responsibilities

• Promote quality customer service.
• Process memberships using sales/customer service techniques.
• Act as the first point of contact for potential and current members and present a positive image for the company.
• Answer telephones, respond to inquiries, take messages, screen and direct calls in a professional manner.
• Make protein shakes for members.
• Call potential & current members for various reasons such as promotions, account issues, follow-ups, and scheduling.
• Maintain cleanliness of facility; update promotional displays and literature.
• Attend mandatory meetings/training outside regular working hours.

Skills

Customer service

Communication

Organizational skills

Fast-paced environment

Job description

Big Sky is seeking a Front Desk team member for both full-time and part-time opportunities in a fitness facility. The role involves delivering excellent customer service, processing memberships, and acting as the first point of contact for members.

The position offers a flexible schedule, paid training, advancement opportunities, and a pay range of $18–$20 per hour. Join a team focused on helping members achieve their goals and enjoying company events.