Front Desk

Big Sky Company; Newington (CT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Performance bonus

Company parties

Competitive salary

Employee discounts

Flexible schedule

Advancement opportunities

Profit sharing

Training & development

Job summary

Big Sky is seeking a Front Desk team member for both full-time and part-time opportunities in a fitness facility. The role involves delivering excellent customer service, processing memberships, and acting as the first point of contact for members.

The position offers a flexible schedule, paid training, advancement opportunities, and a pay range of $18–$20 per hour. Join a team focused on helping members achieve their goals and enjoying company events.

Qualifications

• Excellent communication and organizational skills.
• Ability to work in a fast-paced environment and multi-task effectively.
• Enthusiastic personality; prior experience in customer service or sales is a plus but not required.

Responsibilities

• Promote quality customer service.
• Process memberships using sales/customer service techniques.
• Act as the first point of contact for potential and current members and present a positive image for the company.
• Answer telephones, respond to inquiries, take messages, screen and direct calls in a professional manner.
• Make protein shakes for members.
• Call potential & current members for various reasons such as promotions, account issues, follow-ups, and scheduling.
• Maintain cleanliness of facility; update promotional displays and literature.
• Attend mandatory meetings/training outside regular working hours.

Skills

Customer service

Communication

Organizational skills

Fast-paced environment

Job description

Be a part of something great! Big Sky’s Front Desk Team helps thousands of members change their lives every single day. If you’re looking for a full or part-time career in fitness, working in world-class facilities, we encourage you to apply today!

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Profit sharing
• Training & development

Job Description

Be a part of something great! Big Sky’s Front Desk Team helps thousands of members change their lives every single day. If you’re looking for a full or part-time career in fitness, working in world-class facilities, we encourage you to apply today!

Compensation and Benefits:

• Paid Training
• Opportunity for advancement
• Flexible schedule
• Increased social opportunities
• Valuable work experience
• An opportunity to make a difference in the lives of others
• Compensation: $18-$20 per hour

Duties and Responsibilities:

• Promote quality customer service
• Process memberships using effective sales/customer service techniques
• Act as the first point of contact for potential and current members and is also responsible for presenting a positive image for the company
• Answer telephones, respond to inquiries, take messages, screen and direct phone calls in a professional manner
• Make protein shakes for members
• Call potential & current members for various reasons such as promotions, account issues, follow-ups, and scheduling
• Maintain cleanliness of facility
• Update informational displays with promotions and literature
• Attend mandatory meetings/training outside of regular working hours

Qualifications:

• Excellent communication and organizational skills
• Ability to work in a fast-paced environment and multi-task effectively
• Enthusiastic Personality
• Prior experience in customer service or sales is a plus, but not required