Front Desk Associate

Wash My Dog Llc; Los Angeles (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Fun Working Environment

Interact with Pets

Competitive salary

Employee discounts

Job summary

Wash My Dog Llc in Los Angeles, CA, is seeking a Front Desk Associate to be the welcoming first contact for pet owners. You will greet clients, check in pets, schedule appointments, process payments, and keep the clinic running smoothly.

The role emphasizes outstanding customer service, clear communication, and comfort around animals. Proficiency with Microsoft Office and scheduling software is expected, and you will enjoy a friendly, pet-friendly work environment with opportunities for growth.

Qualifications

• Excellent customer service skills.
• Effective communication with clients and coworkers.
• Comfortable working with a variety of animals.
• Proficient in Microsoft Office, scheduling software, and other technology.

Responsibilities

• Greet owners as they arrive
• Check-in animal patients for their appointments
• Collect and confirm pet and owner information
• Answer phones
• Schedule, confirm, and cancel appointments
• Process payments
• Other administrative duties, as assigned

Skills

Excellent customer service

Effective communication

Comfortable with animals

Scheduling software familiarity

Attention to detail

Tools

Microsoft Office

Scheduling software

Job description

Benefits:

• Competitive salary
• Employee discounts

Benefits/Perks

• Flexible Scheduling
• Career Advancement Opportunities
• Competitive Compensation
• Fun Working Environment
• Interact with Pets

Job Summary

Are you a pet lover with a passion for customer service? If so, we'd like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place.

Responsibilities

• Greet owners as they arrive
• Check-in animal patients for their appointments
• Collect and confirm pet and owner information
• Answer phones
• Schedule, confirm, and cancel appointments
• Process payments
• Other administrative duties, as assigned

Qualifications

• Excellent customer service skills
• Effective communication with clients and coworkers
• Comfortable working with a variety of animals
• Proficient in Microsoft Office, scheduling software, and other technology