Front Desk Associate

Atrium Hospitality; Oklahoma City (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading hospitality company as a Front Desk Associate! This role offers a unique opportunity to create unforgettable guest experiences in a vibrant hotel environment. With a commitment to teamwork and service excellence, you'll enjoy competitive pay and a comprehensive benefits package. Be part of an inclusive culture that values your contributions and supports your growth through training and development programs. If you're passionate about hospitality and eager to make a difference, this is the perfect opportunity for you!

Benefits

Daily Pay

Exclusive Travel Discounts

401k Plans

Comprehensive Medical Insurance

Property-Specific Perks

Qualifications

• Professional customer service experience required.
• Ability to use computers and systems for data entry.

Responsibilities

• Check-in and check-out guests efficiently.
• Respond to guest inquiries and resolve issues promptly.
• Handle credit card transactions and process accounts.

Skills

Customer Service

Computer Skills

Education

High School Diploma or Equivalent

Job description

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Hotel

Oklahoma City Residence Inn

400 East Reno Avenue

Oklahoma City, OK 73104

Front Desk Associate

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Starting at $15.50/hr.

Atrium Hospitality is currently recruiting a Guest Services Associate. Grow your career in hospitality with Oklahoma City Residence Inn in Bricktown! It is our pleasure and commitment to foster an environment of mutual respect, inclusion of all cultures, collaborative teamwork, and create a sense of belonging for all associates.

Why work at the Oklahoma City Residence Inn in Bricktown?

• Great team environment with growth opportunities!
• Free Downtown parking for employees.
• Convenient public transportation – the Oklahoma City Streetcar stops across the street and the Embark bus stop is a block away.
• Hotel Stay Discounts for all team members! Full comprehensive benefits package including medical, dental, vision, short/long-term disability, legal, 401k matching, and MORE!
  
  

Work Performed

The Guest Services Associate is tasked with the following duties, responsibilities, and assignments:

• Check-in and check-out guests.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner.
• Answer inquiries pertaining to hotel services, registration, shopping, dining, and travel directions.
• Handle credit card transactions and process guest accounts.
• Print and distribute Daily Event Sheet, door signs, reader board signs, key card items, etc.
• Fax, make copies, and arrange shipping and receiving of packages for guests, along with other services of the Business Center.
• Follow all company safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to management.
• Ensure the safety and security of guests through reporting any safety hazards that may pose a threat to guests and follow proper hotel key control procedures.
• All other work as required to complete the primary purpose of the position.
  
  

Qualifications

Required Experience:

• Professional customer service experience.
• Use computers and computer systems (including hardware and software) to enter data, or process information
  
  

Preferred Education

• High School diploma or equivalent.
  
  

Physical

• Ability to lift, pull and push up to 50 pounds regularly.
• Ability to bend and squat repeatedly.
• Ability to walk and stand for duration of scheduled shift.
  
  

Availability

• Flexible towork dayshifts, early mornings, evenings,nights,weekends, and holidays.
  
  

__________________________________________________

At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.

Including

Daily Pay – Get paid when you need it

Exclusive Travel Discounts – Save big at Marriott and Hilton properties

401k Plans – Invest in your future

Comprehensive Medical Insurance – Your health matters to us

Additional Property-Specific Perks – Because every location has something special to offer

But we don’t just offer jobs—we help you build careers. With internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70+ hotels nationwide, you can grow your future the way you want.

Ready to take the next step? Join a team that values you and your future!

_____________________________________________

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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