Front Desk Associate

Executive Alliance; New York (NY); On-site; USD 28,000 - 39,000; Full time

Job summary

Executive Alliance is seeking a Front Desk Associate to join our growing team. This role emphasizes delivering a five-star experience for guests and members and supporting a collaborative office environment.

You will greet visitors, coordinate meetings, manage calls and messages, and assist with catering, technology needs, and documentation. This position requires a positive attitude and a readiness to go above and beyond.

Qualifications

• High School diploma or GED required.
• 2+ years of administrative/front desk/hospitality experience.
• Excellent written and verbal communication skills.
• Familiarity with Google Drive, Dropbox, and Microsoft Office.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet members and guests with a welcoming tone to provide a first-class experience.
• Coordinate meetings using the company’s database and support meeting room needs.
• Communicate effectively with coworkers regarding bookings and company matters.
• Answer, screen, route, and take messages for incoming calls.
• Coordinate catering, technology, and specific needs for bookings.
• Maintain cleanliness of meeting rooms, printer area, kitchen, and common spaces.
• Support team members and organize leases and important documents (physical and digital).
• Maintain office inventory.

Skills

Written communication

Verbal communication

Google Drive

Dropbox

MS Office

Organization

Multitasking

Education

High School diploma/GED

Tools

Google Drive

Dropbox

Microsoft Office

Job description

Our client is seeking a Front Desk Associate to join our growing team! We are looking for an individual who is looking for growth and thrives being part of a team. In addition, this individual would have a positive attitude and always strive to go above and beyond; creating a five star experience for guests and members alike.

Job Function

Responsibilities would include but are not limited to:

• Greeting our members (existing and potential) and their guests with a welcoming tone, ensuring they have a first class experience
• Coordination of meetings using the company's database
• Effectively communicating with co-workers regarding company matters and client bookings
• Answer, screen, route and or take messages for incoming calls
• Coordinate with meeting room clientele in regards to catering, technology, and specific needs for their booking
• Maintain cleanliness of meeting rooms, printer area, kitchen, and common space
• Serve as support for other team members, taking initiative
• Maintain office inventory
• organizing leases and important documents as needed both physical folders and digitally
• Experience with violations removal a plus

Job Requirements

• High School diploma/GED required
• 2 + years of administrative/front desk/hospitality experience
• Excellent written and verbal communication skills
• Familiarity with google drive, dropbox, Microsoft Office
• Great organizational and multitasking abilities