Front Desk

DREAM TEAM MGT LLC, DBA RETROFITNESS GREENBROOK; United States; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Careers Advancement Opportunities

Flexible Scheduling

Competitive Compensation

Job summary

DREAM TEAM MGT LLC, DBA RETROFITNESS GREENBROOK, is seeking a friendly Front Desk Associate to be the first point of contact for customers. This role involves greeting customers, answering phone calls, and maintaining the front desk area. Ideal candidates should have excellent communication skills, a passion for health and fitness, and prior customer service experience. Responsibilities include welcoming guests, providing tours, and managing correspondence. Competitive compensation and career advancement opportunities are offered.

Qualifications

• Two or more years of customer service, receptionist, or front desk experience preferred.
• Strong work ethic and a passion for health and fitness.
• Familiarity with computers and multitasking capabilities.

Responsibilities

• Welcome guests and prospective members.
• Provide tours for prospective members.
• Respond to inquiries in person, over the phone, and via email.

Skills

Friendly and professional disposition

Excellent communication skills

Ability to multi-task

Tools

Spreadsheets

Scheduling software

Job description

Benefits/Perks

• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation

Job Summary

We are seeking a friendly and organized Front Desk Associate to join our team! As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. If you’re a “people person” with a passion for health and fitness, we want to hear from you!

Responsibilities

• Welcome guests and prospective members
• Provide tours for prospective members
• Respond to inquiries in person, over the phone, and via email
• Maintain a clean and organized lobby and front desk area
• Accurately record client information and accept payments
• Schedule classes and appointments
• Manage incoming and outgoing correspondence
• Ensure gym rules and systems are followed

Qualifications

• Friendly and professional disposition
• A passion for health and fitness
• Two or more years of customer service, receptionist, or front desk experience is preferred
• Excellent communication skills, both verbal and written
• Strong work ethic
• Familiar with computers, spreadsheets, and scheduling software
• Ability to multi-task and thrive in a fast‑paced environment