Front Desk Associate

NFC Amenity Management; Miami (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading luxury amenity service provider as a Front Desk Associate, where you'll be the welcoming face for residents and their guests. In this dynamic role, you'll ensure smooth operations, handle requests, and create a positive environment at exclusive properties. Ideal candidates excel in customer service and thrive in fast-paced settings. Enjoy competitive pay, flexible hours, and comprehensive benefits, including healthcare and paid time off. This is your chance to make a meaningful impact in a prestigious environment while advancing your career through training and development.

Benefits

Discounts and benefits for employees

Reimbursements for cellphone and applicable expenses

Healthcare benefits for qualifying employees

Medical, dental, and vision coverage

Paid time off from day one

Career development through NFC University training

Short-term disability income for qualifying employees

Qualifications

• Previous luxury or high-end customer service experience preferred.
• Ability to work independently and thrive in a fast-paced environment.

Responsibilities

• Monitor the lobby and handle calls and requests.
• Communicate effectively with team members and residents.
• Respond promptly to requests, questions, and concerns.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma

Job description

Career Opportunities with NFC Amenity Management

A great place to work.

Careers at NFC Amenity Management

Current job opportunities are posted here as they become available.

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The pay for this position is $17.00 per hour. We are currently offering 24-32 hours per week, with shifts available at:

1AM-9AM
9PM-5AM
6AM-2PM
4:30PM-12:30AM

We are NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio of over 350 top brands in luxury residential and hotel sectors across 30 U.S. markets.

A typical day at one of our front desks…

As a Front Desk Associate, you will work at some of the most exclusive addresses. You are the first point of contact for residents and their guests, and play a vital role in creating a welcoming environment. Responsibilities include monitoring the lobby, handling calls and requests, and managing deliveries.

Your goal is to make residents feel at home through genuine sincerity and appreciation. Additional responsibilities include:

• Ensuring smooth operations by communicating effectively with team members, management, and residents/guests.
• Following property-specific procedures for receiving and signing for deliveries.
• Facilitating contractor and visitor access.
• Advising residents and guests of property rules and regulations.
• Responding promptly to requests, questions, and concerns.
• Maintaining a professional appearance in the supplied uniform.
• Engaging positively with residents.

Ideal candidates work well independently, thrive in a fast-paced environment, and are welcoming with good eye contact. Previous luxury or high-end customer service experience is preferred.

Visit our website at nfcam.com and connect with us on social networks.

Benefits include:

• Discounts and benefits for employees.
• Reimbursements for cellphone and applicable expenses.
• Healthcare benefits for qualifying employees in applicable areas.
• Medical, dental, and vision coverage for qualifying employees.
• Paid time off from day one.
• Career development through NFC University training courses.
• Short-term disability income for qualifying employees in applicable areas.

Note: We frequently interview for multiple locations. Details about pay, schedules, and locations will be discussed during the interview. If not contacted immediately, your information remains on file for future openings. All employees must be legally authorized to work in the US. Re-hire eligibility depends on past performance and employment status.

Currently, the pay is $17.00 per hour, consistent with past offerings at other locations and shifts.