Front Desk Associate

NFC Amenity Management; Hollywood (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic and forward-thinking company as a Front Desk Associate in a luxury setting. This role is perfect for someone who thrives in a fast-paced environment and enjoys making residents feel at home. You'll be the first point of contact, warmly welcoming guests and managing various front desk operations. With a focus on excellent customer service, you'll ensure that every interaction is positive and memorable. Enjoy competitive pay, flexible shifts, and a range of benefits including healthcare coverage and generous paid time off. This is an exciting opportunity to grow your career in a supportive environment.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Paid Time Off

Career Development

Cellphone Reimbursement

Discounts and Benefits

Qualifications

• Strong customer service skills to interact with residents and guests.
• Ability to follow property procedures and communicate effectively.

Responsibilities

• Welcome residents and guests, ensuring a smooth operation at the front desk.
• Handle incoming calls and requests, managing deliveries and access.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma

Job description

Career Opportunities with NFC Amenity Management

A great place to work.

Careers At NFC Amenity Management

Current job opportunities are posted here as they become available.

Join our team as a Front Desk Associate at a luxury building located just one block away from Hollywood Circle Park in Hollywood, Florida. Enjoy the convenience of a walkable area and parking provided for easy commuting. The pay is $16 to $17 per hour and we get paid WEEKLY!

WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.

A typical day at one of our front desks…

As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the “heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.

Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.

Here are just a few other responsibilities you will have throughout your day:

• You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests.
• Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.
• Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits.
• Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
• Follow all property procedures for resident, guest, and vendor access.
• Promptly answer and complete all resident requests, phone calls, questions, or concerns.
• Look sharp in your supplied uniform.
• Enjoy interacting with the residents.

We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must!

The pay is $16.00 to $17.00 per hour. The shifts are Friday 9am-5pm, Saturday 9am-5pm, and Sunday 10am-4pm. Other days available are: 7AM-3PM, 3PM-11PM, and 11PM-7AM.

Check out our website at nfcam.com and join our Social Networks:

• Long list of discounts and benefits available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
• Start earning generous paid time off as of your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income offered to qualifying employees in applicable areas.

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. If we don’t contact you right away, your resume and information is still on file and can be considered for all open positions with the single application. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.