Front Desk Associate

MARQUEE HOSPITALITY; Kansas City (MO); On-site; USD 23,000 - 26,000; Full time

Job summary

MARQUEE HOSPITALITY in Kansas City, MO, seeks a Front Desk Agent for 7 am–3 pm and 3 pm–11 pm shifts. You will welcome guests, check in/out, handle reservations, and assist with inquiries to ensure a smooth stay.

Ideal candidates are dependable, punctual, and have strong communication skills, with comfort using hotel systems. Weekend and holiday availability is required.

Qualifications

• Previous hotel or customer service experience preferred
• Strong communication and customer service skills
• Dependable and punctual
• Comfortable using computers and learning hotel systems
• Professional appearance and attitude
• Must be able to work a flexible schedule, including weekends and holidays

Responsibilities

• Welcome and assist guests in a friendly and professional manner.
• Check guests in and out.
• Answer phones and assist with reservations.
• Respond to guest questions and concerns.
• Process payments accurately.
• Maintain a clean and organized front desk.
• Communicate with housekeeping and other departments.
• Follow all hotel policies and procedures.
• Provide excellent guest service throughout the shift.

Job description

Front Desk Agent - 7 am to 3 pm and 3pm to 11 pm

Front Desk Associate

Pay: $ 17.00 to $ 19.00 based on experience.

We are looking for outgoing, professional individuals who enjoy working with guests and providing excellent customer service. Because hotels operate 7 days a week, applicants should have reliable transportation and be available to work their scheduled shifts, including weekends and holidays when required.

Responsibilities

• Welcome and assist guests in a friendly and professional manner.
• Check guests in and out.
• Answer phones and assist with reservations.
• Respond to guest questions and concerns.
• Process payments accurately.
• Maintain a clean and organized front desk.
• Communicate with housekeeping and other departments.
• Follow all hotel policies and procedures.
• Provide excellent guest service throughout the shift.

Qualifications

• Previous hotel or customer service experience preferred
• Strong communication and customer service skills
• Dependable and punctual
• Comfortable using computers and learning hotel systems
• Professional appearance and attitude
• Must be able to work a flexible schedule, including weekends and holidays

Our team members are an important part of our success, and we value reliability, teamwork, a positive attitude, and a willingness to help wherever needed.