Front Desk Associate

Dave-Wright-Nissan-Subaru; Hiawatha (IA); On-site; USD 20,664,000 - 24,797,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid vacation

Paid sick leave

Five day work week

401k profit sharing

Job summary

Dave Wright Nissan Subaru is seeking a Front Desk Associate in Iowa to manage the front desk, answer calls, and provide exceptional customer service. This role requires professional communication, multitasking, and collaboration with department managers to support daily operations.

The position offers health, dental, vision, and life insurance, paid holidays, vacation and sick leave, a five-day work week, and 401k profit sharing. An opportunity to grow within the dealership is emphasized.

Qualifications

• Excellent verbal and written communication skills.
• Organizational skills and ability to multitask.
• Experience using Microsoft Office suite.

Responsibilities

• Operate a switchboard telephone system, routing calls to proper departments.
• Communicate professionally with callers to minimize on-hold time.
• Provide basic information and excellent customer service to callers.
• Be friendly, professional and efficient with customers and teammates.
• Work with department managers daily.
• Perform other administrative duties including data entry.

Skills

Verbal communication

Written communication

Organizational skills

Microsoft Office

Multitasking

Customer service

Tools

Microsoft Office

Job description

2026 TIME DEALER OF THE YEAR AWARD WINNER!

VOTED 'BEST DEALERSHIP TO WORK FOR' 13 TIMES!

IMMEDIATE OPENING!

WE PROMOTE FROM WITHIN!

Dave Wright Nissan Subaru Core Values:

1. We Solve It
2. We Are All One Team
3. We Do What We Say
4. We Grow Or We Die
5. We Commit And Never Quit

Front Desk Associate Responsibilities:

• Operate a switchboard telephone system, routing phone calls to the proper departments
• Communicate with callers in a professional, friendly, and efficient manner, in order to minimize the amount of time customers spend on hold
• Provide basic information to callers who have general inquiries, while providing excellent customer service
• Be friendly, professional, courteous, and efficient when working with all customers and teammates
• Work with department managers on a daily basis
• Other administrative duties as assigned, including office work and data entry

Front Desk Associate Requirements:

• Excellent verbal and written communication skills
• Organizational skills
• Experience using Microsoft Office suite
• Ability to work effectively with customers, vendors, and employees, while multitasking
• Must be willing to submit to a drug screen & background check prior to employment

Front Desk Associate Benefits:

• Health, dental, vision, and life insurance
• Paid holidays, p aid vacation, p aid sick leave
• Five day work week
• 401k profit sharing

Other Perks:

• Summer Golf Outing
• Christmas Party
• Monthly Impact Award Winner
• Monthly National Holiday Celebrations
• And more!