Front Desk Associate

D1's K2 Performance Center; Fort Worth (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

Training & development

Job summary

D1 Training Alliance is seeking a friendly, dependable Front Desk Associate to support our evening and weekend operations at the Fort Worth facility. This entry-level role is ideal for someone who enjoys working with people, thrives in a team, and wants to be part of a high-energy fitness community.

As the first point of contact for members, athletes and parents, you will help create a welcoming, organized and professional experience inside our facility, supporting member experiences and retail

Qualifications

• Reliable and punctual.
• Strong interpersonal and communication skills.
• Comfortable interacting with adults and youth athletes.
• Ability to follow systems and complete checklists.
• Available to consistently work the assigned schedule.

Responsibilities

• Greet members, athletes, parents and guests and check them into classes.
• Process retail purchases accurately using the POS system and handle basic transactions.
• Keep the front desk area tidy, organized and presentable; assist with daily cleaning tasks.
• Assist during events, camps and community nights and help with check-in during busy times.

Skills

Interpersonal skills

Communication

Reliability

Follow processes

Tools

POS system

Job description

Front Desk Associate

Benefits

• Employee discounts
• Training & development

Location

D1 Training Alliance – Fort Worth, TX

Type

Part-Time

Schedule

• Monday – Friday: 4:00 PM – 7:30 PM
• Saturday: 8:00 AM – 12:00 PM

Position Overview

D1 Training Alliance is seeking a friendly, dependable Front Desk Associate to support our evening and weekend operations. This is an entry-level role ideal for someone who enjoys working with people, thrives in a team environment, and wants to be part of a high-energy fitness community.

As the first point of contact for members, athletes, and parents, you will help create a welcoming, organized, and professional experience inside our facility.

Responsibilities

• Member & Guest Experience
  • Greet members, athletes, parents, and guests as they enter
  • Check members into classes and assist with basic questions
  • Maintain a friendly and professional presence at the front desk
  • Ensure waivers are completed for new guests
• Retail & Transactions
  • Process retail purchases accurately using POS system
  • Handle basic cash and card transactions
  • Keep retail area organized and stocked
  • Promote merchandise and basic offerings when appropriate
• Facility Support
  • Assist with daily cleaning tasks (wiping equipment, organizing racks, tidying lobby)
  • Support nightly close-out procedures
  • Keep front desk area clean and presentable
  • Communicate any issues to management
• Event Support
  • Assist during special events, camps, and community nights
  • Help with check-in and basic coordination during busy traffic times

Qualifications

Minimum Requirements

• Reliable and punctual
• Strong interpersonal and communication skills
• Comfortable interacting with both adults and youth athletes
• Ability to follow systems and complete checklists
• Available to consistently work assigned schedule

Preferred (Not Required)

• Previous customer service experience
• Experience in retail or hospitality
• Interest in fitness or athletics

Who We Are

D1 Training Alliance is a performance-based training facility serving adults and youth athletes. We focus on strength, speed, and long-term athletic development in a structured, professional environment.

We Value

• Energy
• Accountability
• Professionalism
• Teamwork

If you enjoy working with people and want to be part of a results-driven culture, we’d love to meet you.