Front Desk Associate

D1 Training - Alliance; Fort Worth (TX); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee discounts

Training & development

Job summary

A local fitness center in Fort Worth is seeking a friendly Front Desk Associate for part-time hours, primarily evenings and weekends. The ideal candidate will provide a welcoming experience for members and guests, manage check-ins, handle retail transactions, and maintain a clean environment. Strong interpersonal and communication skills are essential, along with punctuality and reliability. This entry-level role is perfect for someone passionate about fitness and teamwork.

Qualifications

• Must be reliable and punctual.
• Strong interpersonal and communication skills are necessary.
• Comfortable interacting with both adults and youth athletes.
• Ability to follow systems and complete checklists.
• Available to consistently work the assigned schedule.

Responsibilities

• Greet members, athletes, and guests as they enter.
• Process retail purchases accurately using the POS system.
• Assist with daily cleaning tasks and keep the front desk organized.
• Support during special events and community nights.

Skills

Interpersonal skills

Communication skills

Punctuality

Reliability

Job description

Benefits:

• Employee discounts
• Training & development

Front Desk Associate

Location: D1 Training Alliance – Fort Worth, TX

Type: Part-Time

Schedule:

• Monday – Friday: 4:00 PM – 7:30 PM
• Saturday: 8:00 AM – 12:00 PM

Position Overview

D1 Training Alliance is seeking a friendly, dependable Front Desk Associate to support our evening and weekend operations. This is an entry-level role ideal for someone who enjoys working with people, thrives in a team environment, and wants to be part of a high-energy fitness community.

As the first point of contact for members, athletes, and parents, you will help create a welcoming, organized, and professional experience inside our facility.

Responsibilities

• Member & Guest Experience
  • Greet members, athletes, parents, and guests as they enter
  • Check members into classes and assist with basic questions
  • Maintain a friendly and professional presence at the front desk
  • Ensure waivers are completed for new guests
• Retail & Transactions
  • Process retail purchases accurately using POS system
  • Handle basic cash and card transactions
  • Keep retail area organized and stocked
  • Promote merchandise and basic offerings when appropriate
• Facility Support
  • Assist with daily cleaning tasks (wiping equipment, organizing racks, tidying lobby)
  • Support nightly close-out procedures
  • Keep front desk area clean and presentable
  • Communicate any issues to management
• Event Support
  • Assist during special events, camps, and community nights
  • Help with check-in and basic coordination during busy traffic times

Qualifications

Minimum Requirements

• Reliable and punctual
• Strong interpersonal and communication skills
• Comfortable interacting with both adults and youth athletes
• Ability to follow systems and complete checklists
• Available to consistently work assigned schedule

Preferred (Not Required)

• Previous customer service experience
• Experience in retail or hospitality
• Interest in fitness or athletics

Who We Are

D1 Training Alliance is a performance-based training facility serving adults and youth athletes. We focus on strength, speed, and long-term athletic development in a structured, professional environment.

We value

• Energy
• Accountability
• Professionalism
• Teamwork

If you enjoy working with people and want to be part of a results-driven culture, we’d love to meet you.