Front Desk & Sales Appointment Associate - Fitness

D1 Training - Sioux Falls; Sioux Falls (SD); On-site; USD 35,000 - 58,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Training & development

Flexible schedule

Employee discounts

Job summary

D1 Training - Sioux Falls is hiring a Front Desk & Sales Appointment Coordinator to drive appointment setting, outbound outreach, and relationship building with athletes and families.

Ideal candidates enjoy talking to people, follow-up consistently, and creating opportunities for in-person conversations that lead to memberships. Training and advancement are available in a fitness-focused organization.

Qualifications

• Outgoing and friendly personality.
• Comfortable making a high volume of outbound calls.
• Strong communication and relationship-building skills.
• Organized, reliable, and consistent with follow-through.
• Positive attitude and coachable mindset.
• Interest in fitness or helping people improve performance.
• Ability to work independently while contributing to a team environment.

Responsibilities

• Proactively contact leads via phone, text, DM and email to set consultations and appointments.
• Conduct outbound outreach to local businesses, schools, and community organizations.
• Respond quickly to inbound inquiries from digital ads and marketing campaigns.
• Follow up with prospects consistently to keep appointments scheduled and attended.
• Build rapport with parents, athletes, and adult clients to understand their goals.
• Schedule and coordinate in-person sales consultations with the coaching team.
• Track activity and follow-ups accurately in the CRM.
• Represent D1 Training professionally within the local community.

Skills

Outbound calls

Communication

Relationship-building

Organized

Growth mindset

Fitness interest

Tools

CRM

Job description

Benefits

• Bonus based on performance
• Opportunity for advancement
• Training & development
• Flexible schedule

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement

About the Role

D1 Training is an athletic-based fitness franchise focused on helping athletes of all ages reach their goals, both on and off the field. As we continue to grow, we are looking for a Front Desk & Sales Appointment Coordinator who excels at appointment setting, outbound outreach, and relationship building.

This role is ideal for someone who enjoys talking to people, following up consistently, and creating opportunities for in-person conversations that lead to long-term memberships.

What You’ll Do

• Proactively contact leads via phone, text, DM and email to set consultations and appointments
• Conduct outbound outreach to local businesses, schools, and community organizations
• Respond quickly to inbound inquiries from digital ads and marketing campaigns
• Follow up with prospects consistently to keep appointments scheduled and attended
• Build rapport with parents, athletes, and adult clients to understand their goals
• Schedule and coordinate in-person sales consultations with the coaching team
• Track activity and follow-ups accurately in the CRM
• Represent D1 Training professionally within the local community

What We’re Looking For

• Friendly outgoing personality
• Comfortable making a high volume of outbound calls and follow-ups
• Strong communication and relationship-building skills
• Organized, reliable, and consistent with follow-through
• Positive attitude and coachable mindset
• Interest in fitness, athletics, or helping people improve their performance
• Ability to work independently while contributing to a team environment

This Role Is a Good Fit If You

• Enjoy setting appointments and opening doors for in-person conversations
• Are comfortable speaking with new people every day
• Like structured goals and performance-based incentives
• Want growth opportunities within a fitness and training organization

This Role Is Not a Fit If You

• Dislike outbound calling or consistent follow-up
• Prefer purely inbound or administrative work
• Are uncomfortable talking with prospects who may need multiple touchpoints

D1 Training is one of the fastest-growing athletic training brands in the country, built on a proven model and strong national momentum. This role offers a chance to be part of a growing organization while making a real impact in your local community. You’ll work in a structured, sales-focused environment that values consistency, professionalism, and results.