Front Desk Associate

Vacatia; Fort Lauderdale (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Team-oriented resort environment

Growth opportunities in hospitality

Memorable guest experiences

Job summary

Silver Seas Resort in Fort Lauderdale, FL is hiring a Front Desk Associate to welcome guests, manage check-in/check-out, reservations, and billing with accuracy. You will be the first contact for guests, ensuring a warm, efficient experience in a fast-paced resort environment.

Ideal candidates are friendly, reliable, and customer-focused, with strong communication and multitasking abilities. Weekend and holiday flexibility is expected as part of a dynamic hospitality team.

Qualifications

• Friendly, dependable, and customer-focused.
• Strong communication and multitasking skills.
• Basic math skills and comfort handling payments.
• Tech-savvy with a willingness to learn new systems.
• Detail-oriented and trustworthy with guest information.
• Previous hospitality or customer service experience is a plus.
• Flexibility to work weekends and holidays as needed.

Responsibilities

• Greet guests and provide outstanding service from check-in to check-out.
• Answer inquiries and resolve issues quickly and professionally.
• Manage room assignments, reservations, and billing with accuracy.
• Process payments and handle cash transactions confidently.
• Review reservations and prepare for daily arrivals.
• Maintain front desk procedures and registration audits.
• Ensure confidentiality and security protocols are followed.
• Collaborate with team to keep operations running smoothly.
• Take initiative and support various tasks as needed.

Skills

Customer service

Multitasking

Communication

Cash handling

Attention to detail

Job description

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Now Hiring: Front Desk Associate | Join Our Resort Team!

Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we'd love to meet you!

Silver Seas Resort is currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you'll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.

Pay: $18.50/hr

What You'll Do:

• Greet every guest with a smile and provide outstanding customer service from check-in to check-out
• Answer guest inquiries and resolve issues quickly and professionally
• Manage room assignments, reservations, and billing with accuracy
• Process payments and handle cash transactions confidently
• Review reservations and prepare for daily arrivals
• Maintain front desk procedures, including key control and registration audits
• Ensure confidentiality and security protocols are followed
• Collaborate with the team to keep operations running smoothly
• Take initiative and support various tasks as needed

What We're Looking For:

• A friendly, dependable, and customer-focused personality
• Strong communication and multitasking skills
• Basic math skills and comfort handling payments
• Ability to stay organized in a busy environment
• Tech-savvy with a willingness to learn new systems
• Detail-oriented and trustworthy with guest information
• Previous hospitality or customer service experience is a plus
• Flexibility to work weekends and holidays as needed

Why Join Us?

• Work in a welcoming, team-oriented resort environment
• Opportunities to grow within hospitality and resort operations
• Be part of creating memorable experiences for our guests every day

Ready to bring your positive energy and customer service skills to our team?