Front Desk Associate

COP Centennial LLC; Englewood (CO); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Medical vision dental

401K with company contribution

7 free hotel nights a year

Life insurance

Disability programs

Job summary

Concord Hospitality in Englewood, CO is seeking a Front Desk Associate to be the welcoming face at check-in and check-out, manage reservations, and assist guests with transfers and inquiries. You will work at the hotel lobby and participate in every guest touchpoint to ensure a great stay.

The role is full-time with a pay range of $18–$19 per hour and a benefits package including medical plans, 401(k), complimentary room nights, life insurance, and disability programs.

Responsibilities

• Processing credit card transactions
• Handling phone system, transferring calls, reservations, etc.
• Verify, balance and review hotel room availability
• Perform Check-in and Check-out procedures
• Administer guest payment policies
• Maintain overall lobby appearance
• Be versed in all hotel emergency procedures
• Processing, folding, and assisting housekeeping with laundry

Job description

Now Hiring: Front Desk Associate

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7 so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As a front desk associate you are the face of the hotel and the first interaction when guests enter the building. We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Our Benefits (applies to Full Time Associates Only)

• Competitive Pay
• Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental
• 401K Retirement Program with company contribution – FREE MONEY!
• Complimentary Hotel Room Night Program – Receive 7 free nights a year
• Group Life Insurance equal to your annual salary
• Voluntary Short and Long Term Disability Programs

Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs – take classes related to hospitality and save up to 9% off the tuition price

Role Responsibilities

• Processing credit card transactions
• Handling phone system, transferring calls, reservations, etc.
• Verify, balance and review hotel room availability
• Perform Check-in and Check-out procedures
• Administer guest payment policies
• Maintain overall lobby appearance
• Be versed in all hotel emergency procedures
• Processing, folding, and assisting housekeeping with laundry

Pay Range: $18-$19 per hour

Why Concord?

Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest – having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.