Front Desk Associate

Concord Hospitality Enterprises; Englewood (CO); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive Pay

Medical plans

Vision/Dental

401K

Free room nights

Life Insurance

Disability programs

Education assistance

Job summary

Concord Hospitality Enterprises is seeking a Front Desk Associate to be the first point of contact for guests and to support daily hotel operations with a welcoming, service-driven approach.

In this role you will handle guest check-in/out, manage reservations, process payments, and help maintain a clean, safe, and inviting lobby environment. Competitive pay and strong benefits are offered.

Responsibilities

• Processing credit card transactions
• Handling phone system, transferring calls, reservations, etc.
• Verify, balance and review hotel room availability
• Perform Check-in and Check-out procedures
• Administer guest payment policies
• Maintain overall lobby appearance
• Be versed in all hotel emergency procedures
• Processing, folding, and assisting housekeeping with laundry

Job description

Now Hiring: Front Desk Associate

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7....so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As a front desk associate you are the face of the hotel and the first interaction when guests enter the building. We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Our Benefits (applies to Full Time Associates Only)

• Competitive Pay


• Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental


• 401K Retirement Program with company contribution - FREE MONEY!


• Complimentary Hotel Room Night Program - Receive 7 free nights a year


• Group Life Insurance equal to your annual salary


• Voluntary Short and Long Term Disability Programs


• Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price

Role Responsibilities

• Processing credit card transactions


• Handling phone system, transferring calls, reservations, etc.


• Verify, balance and review hotel room availability


• Perform Check-in and Check-out procedures


• Administer guest payment policies


• Maintain overall lobby appearance


• Be versed in all hotel emergency procedures


• Processing, folding, and assisting housekeeping with laundry

Pay Range: $18-$19 per hour

Why Concord?

Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.